Experienced Veterinary Receptionist

Alliance Animal Health

Lincoln (NE)

On-site

USD 18,000 - 25,000

Full time

6 days ago
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Benefits offered by this job

Employee Assistance Program
Paid Vacation and Sick Time
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance
Tuition Reimbursement Program
Referral Bonus Program
Personal Pet Discounts

Job summary

Veterinary Emergency Services of Lincoln is seeking an experienced receptionist to greet clients, triage concerns, answer calls, schedule appointments, and process payments in a compassionate, fast-paced after-hours environment.

Ideal candidates have at least 1 year in veterinary reception, are highly organized, and comfortable with the noises and odors of a busy clinic; we offer competitive compensation and flexible full-time/part-time options with benefits.

Qualifications

  • Minimum 1+ year of professional experience in veterinary reception.
  • Compassionate and calm team-player required.
  • Ability to multi-task in a fast-paced environment.
  • Highly organized with computer skills.
  • Self-starter eager to grow knowledge and skills.

Responsibilities

  • Greet and welcome clients and patients.
  • Triage client concerns and direct to the appropriate party.
  • Answer calls or emails and schedule appointments for efficiency.
  • Check in and check out clients and process payments.
  • Provide friendly emotional support to clients during times of need.

Skills

Veterinary receptionist experience
Compassionate and calm team-player
Multi-tasking
Organized and computer skills
Self-starter and growth mindset

Job description

Since 2005, Veterinary Emergency Services of Lincoln has been our community’s trusted go-toemergency vet!From the very beginning, our vision has been to create a caring, family environment within our clinic walls. Our team has been here since its inception, nurturing a culture of compassion, empathy, and togetherness that extends to pets and their parents.

Veterinary Emergency Services of Lincoln is a well-established, progressive, fast-paced, after-hours emergency practice. We offer many services to provide the best comprehensive care to our patients including emergency surgery, in-house diagnostics, digital full body radiology, ultrasonography, and medical urgent emergent services.We believe in delivering prompt, compassionate care when it matters most.

Our hours of operation are:

  • Monday – Friday:6pm to 7am
  • Saturday from 12 noon and closing Monday at 7am

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications
  • Experienced Receptionist with a minimum of 1+ professional experience in the veterinary field.
  • Compassionate and calm team-player.
  • Ability to multi-task.
  • Highly organized and possess computer skills.
  • Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information

We offer our staff:

  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available(i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:https://allianceanimal.com/additionaljobdescriptiondetails/

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