Experienced Veterinary Receptionist

Allianceanimalhealth; Lincoln (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive Benefits (health, dental

Vision, liability, 401k & matching

Paid Vacation and Sick Time

Tuition Reimbursement Program

Career Development Opportunities

Referral Bonus Program

Job summary

Allianceanimalhealth in Lincoln, NE is seeking an experienced veterinary receptionist to greet clients, manage appointments, answer calls, and support the front desk team.

You will maintain a welcoming reception area, handle payments, and coordinate with veterinary staff; requires solid communication, multitasking, and computer skills. This position offers comprehensive benefits and growth opportunities.

Qualifications

• Experience as a veterinary receptionist or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers and practice management software.

Responsibilities

• Greet and assist clients and patients at the reception area.
• Answer phones, respond to emails, and direct inquiries to the appropriate team.
• Schedule appointments to optimize daily flow and efficiency.
• Check clients in and out, process payments, and manage billing tasks.
• Triage client concerns and provide compassionate support.
• Maintain a clean, organized front desk and reception area.

Skills

Compassionate demeanor

Multitasking

Strong communication

Computer skills

Customer service

Job description

Job duties

• Maintain the visual appeal or the hospital reception area
• Greet and welcome clients and patients
• Answer questions and triage client concerns
• Answer calls or emails and direct to the appropriate party for resolution
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments

Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises.

May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We're looking for:

• Experienced Receptionist with a minimum of 1+ professional experience in the veterinary field.
• Compassionate and calm team-player.
• Ability to multi-task.
• Strong communication skills.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/