Veterinary Receptionist

City Veterinary Care; New York (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Vacation

401k & matching program

Continuing Education Allowance

Career Development Opportunities

Referral Bonus Program

Tuition Reimbursement

Holiday Pay

Personal Pet Discounts

Job summary

City Veterinary Care in New York, NY, is seeking an experienced receptionist for our veterinary front desk. You will greet clients, triage concerns, schedule appointments, check in/out, and handle payments with empathy and discretion.

Some shifts may involve exposure to loud animals and odors; full-time or part-time roles available. Requirements include at least 2 years of veterinary receptionist experience and proficiency with Cornerstone software.

Qualifications

• Minimum 2 years of veterinary receptionist experience.
• Experience with Cornerstone software is required.
• Compassionate, calm, team player and strong communicator.
• Highly organized with good computer skills.
• Self-starter with desire to grow in the role.

Responsibilities

• Greet clients and patients, welcome them, and triage concerns.
• Answer calls or emails and route to the appropriate party.
• Schedule appointments to maximize daily flow and efficiency.
• Check in and check out clients and process payments.
• Provide friendly emotional support during times of need to clients.

Skills

Veterinary receptionist experience

Tools

Cornerstone

Job description

Company Description

City Veterinary Care is committed to helping all of New York City's dogs and cats. We operate a non‑profit organization, The Toby Project, the objective of which is to solve New York City's pet overpopulation problem (approximately 10,000 dogs and cats lose their lives each year in our city's shelter system). Our highly acclaimed veterinarians, our knowledgeable and caring front desk staff, and our skilled and compassionate veterinary nursing team instill, with confidence, what every pet owner desires-the best possible care for their pets. We offer many services to provide the best comprehensive care to our patients including preventative care, vaccines & monitoring, dentistry, 24‑hour nursing care, specialty care and State of the Art Equipment.

Company Description

City Veterinary Care is committed to helping all of New York City's dogs and cats. We operate a non‑profit organization, The Toby Project, the objective of which is to solve New York City's pet overpopulation problem (approximately 10,000 dogs and cats lose their lives each year in our city's shelter system). Our highly acclaimed veterinarians, our knowledgeable and caring front desk staff, and our skilled and compassionate veterinary nursing team instill, with confidence, what every pet owner desires-the best possible care for their pets. We offer many services to provide the best comprehensive care to our patients including preventative care, vaccines & monitoring, dentistry, 24‑hour nursing care, specialty care and State of the Art Equipment.

To learn more about us click City Vet!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

May be exposed to loud barking and brief periods of unpleasant odors.

You will have opportunities through a variety of virtual and hands on, interactive training and continuing development to be a master of your role or trying to grow into that next career move!

Qualifications

We're looking for:

• Experienced Receptionist with a minimum of 2-year veterinary reception experience- Required
• Experience with Cornerstone software- Required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Schedule: Full-Time or Part-Time

Pay range: $23-$27/hr

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.