Experienced Table Games Supervisor - Full Time (Caesars New Orleans)

Caesars Entertainment; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Caesars New Orleans is seeking an Experienced Table Games Supervisor to manage the operations of an assigned table games area on-site in New Orleans, LA. The role requires supervising dealers, maintaining bank floats, and ensuring compliance with casino rules and procedures.

Ideal candidates will have gaming knowledge including dealing two or more games, strong leadership, and excellent customer service. You will work closely with surveillance and other departments to ensure a seamless guest

Qualifications

• Must have gaming knowledge including dealing and supervising at least two table games.
• Strong knowledge of casino rules, regulations and procedures.
• Excellent customer service and communication skills.
• Able to work in a fast-paced, high-stakes environment.

Responsibilities

• Oversees all Dealers in the assigned table games area.
• Maintains bank floats and controls game movement for optimal play.
• Trains and supervises Dealers on procedures and compliance.
• Coordinates with other game areas and documents player data.
• Verifies credit issuance with proper signatures.
• Monitors play and relays important information to supervisor.
• Resolves minor disputes professionally or escalates to surveillance as needed.
• Attends supervisory meetings and adheres to company policies.

Skills

Gaming knowledge

Leadership

Customer service

Team coordination

Job description

Experienced Table Games Supervisor - Full Time (Caesars New Orleans)

New Orleans, LA, United States (On-site)

WE ARE CAESARSAt Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.

How You Will Create the Extraordinary

• Oversees all Dealers.
• Maintains bank floats and controls game movement determined for optimal playing time.
• Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations.
• Works with other game areas to track and document players winning tax limits. Insures players’ information is correctly input into the system.
• Verifies issuance of credit after all necessary signatures are confirmed.
• Tracks essential play and players. Relays any pertinent information to Supervisor.
• Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance.
• Attends supervisory meetings as required by upper management and corporate offices.
• Able to maintain area with little supervision from upper management.
• Uses independent judgment in the interest of Caesars to effectively recommend the hire, transfer, review,promote, discharge, reward, or discipline staff.
• Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations.Ensures that each team member clearly understands and is held accountable for their respective performance expectations.
• Verbally communicates to guests and employees with utmost respect.Acts as role modes and always presents oneself as a credit to Caesars and encourages others to do the same.Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.

What You Will Need

• Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games.
• Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills.
• Excellent customer service and employee skills are essential.Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance

PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS:

• Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift.
• Must be able to bend, reach, kneel, twist and grip items as necessary.
• Must be able to respond calmly and make rational decisions when handling guests’ demands in a fast pace environment.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Must be able to read, verify and sign appropriate documents relating to the game in a small area.Excellent vision (including peripheral) is needed to protect the games.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Must be able to stand for 2- 3 hour increments.

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WINWe believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMERThese statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADACaesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYEE OPPORTUNITYCaesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.