Experienced Systems Support & Customer Care Specialist

Insurance Relief; Fresno (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Team training and support

Job summary

Insurance Relief in Fresno, CA is seeking a friendly Support Specialist to join a collaborative team. You will deliver exceptional customer service, support administrative tasks, and help clients navigate insurance-related inquiries.

The ideal candidate has 2+ years in customer support or office work, a Bachelor’s in Business or Marketing, and strong MS Office skills. Staffing-software experience is a plus; we provide extensive training and ongoing team support.

Qualifications

• 2+ years in customer support or administrative office work.
• Bachelor's degree in Business, Marketing, or related field.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Experience with staffing agency software is a plus.

Responsibilities

• Provide friendly, dedicated customer support.
• Collaborate with multiple departments to resolve inquiries.
• Use customer data and feedback to improve solutions.
• Support end-users and guide them to best solutions.

Skills

Customer service

Administrative support

People skills

Team collaboration

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Staffing agency software

Job description

Insurance Relief in Fresno, CA is seeking a friendly Support Specialist to join a collaborative team. You will deliver exceptional customer service, support administrative tasks, and help clients navigate insurance-related inquiries.

The ideal candidate has 2+ years in customer support or office work, a Bachelor’s in Business or Marketing, and strong MS Office skills. Staffing-software experience is a plus; we provide extensive training and ongoing team support.