Experienced Service Advisor Reliable Chevy

Reliable Chevrolet; Springfield (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical/dental / vision

Life insurance

401k & 401k employer match

Paid vacation

Training/growth opportunities

Employee discounts

Closed on Sundays

Job summary

Reliable Chevrolet in Springfield, MO seeks a customer-service oriented individual to greet customers, manage intake to vehicle release, and coordinate with technicians. The role emphasizes clear communication, accurate repair guidance, and timely updates to customers.

The ideal candidate has a high school diploma or GED, basic math skills, and prior customer service experience. A valid driver's license and background checks are required, with potential for growth in a busy dealership setting.

Qualifications

• Attention to detail and organizational skills are required.
• Excellent verbal and written communication is essential.
• Previous dealership experience preferred.
• High School Diploma or GED required.
• Valid driver's license is required.
• Background checks and drug screens are required.
• Ability to learn new techniques and procedures.

Responsibilities

• Meet and greet customers in a friendly/professional manner.
• Provide excellent customer service from intake to release of the vehicle and follow up.
• Listen to customer descriptions and assess the vehicle to determine the best repair plan.
• Advise customers on recommended auto repairs and provide pricing quotes.
• Communicate effectively with technicians and parts employees.
• Provide updates to customers on the progress.
• Answer detailed questions about services performed and price information.
• Maintain customer records.
• Schedule appointments over the phone.

Skills

Attention to detail

Organizational skills

Effective communication

Team player

Customer service experience

Basic math skills

High school diploma / GED

Background checks and drug screens

Dealership experience preferred

Valid driver's license

Education

High school diploma / GED

Job description

Responsibilities include:

• Meet and greet customers in a friendly/professional manner
• Provide excellent customer service from intake to release of the vehicle, and perform any additional follow up
• Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
• Advise the customer on recommended auto repairs and offer a pricing quote Communicate effectively with technicians and parts employees
• Provide updates to customers on the progress
• Answer detailed questions about services performed and price information
• Maintain customer records
• Schedule appointments over the phone

Skills/Experience:

• Attention to detail Organization
• Effective communication - verbal and written
• Team player
• High school diploma/ GED
• Basic math skills
• Previous customer service experience
• Background checks and drug screens required
• Previous dealership experience preferred
• High School Diploma / GED
• Valid driver's license
• Maintain neat/clean/orderly work station
• Ability to learn new techniques/proceduresl>
• Background checks and drug screen required

Benefit options include:

• Medical/dental / vision
• Life insurance
• 401k & 401k employer match
• Paid vacation
• Training/growth opportunities
• Employee discounts
• Closed on Sundays