Experienced Service Advisor Reliable Chevy

Reliable Chevrolet Springfield; Springfield (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

401k & 401k employer match

Paid vacation

Training/growth opportunities

Employee discounts

Closed on Sundays

Job summary

Reliable Chevrolet Springfield is looking for a dedicated individual to provide top-notch customer service. Responsibilities include greeting customers, assessing their vehicle needs, and advising on repairs with pricing quotes.

The ideal candidate will possess a high school diploma or GED and have effective communication skills. We offer various benefits including medical, dental, and 401k matching. Join us in a friendly environment where you can grow and learn!

Qualifications

• Attention to detail and effective communication skills are required.
• Previous customer service experience is preferred.
• Valid driver's license is mandatory.

Responsibilities

• Meet and greet customers in a friendly/professional manner.
• Advise the customer on recommended auto repairs and offer a pricing quote.
• Provide updates to customers on the progress.

Skills

Attention to detail

Effective communication - verbal and written

Team player

Basic math skills

Previous customer service experience

Valid driver's license

Education

High school diploma/GED

Job description

Responsibilities include:

• Meet and greet customers in a friendly/professional manner
• Provide excellent customer service from intake to release of the vehicle, and perform any additional follow up
• Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
• Advise the customer on recommended auto repairs and offer a pricing quote Communicate effectively with technicians and parts employees
• Provide updates to customers on the progress
• Answer detailed questions about services performed and price information
• Maintain customer records
• Schedule appointments over the phone

Skills/Experience:

• Attention to detail Organization
• Effective communication - verbal and written
• Team player
• High school diploma/ GED
• Basic math skills
• Previous customer service experience
• Background checks and drug screens required
• Previous dealership experience preferred
• High School Diploma / GED
• Valid driver's license
• Maintain neat/clean/orderly work station
• Ability to learn new techniques/procedures
• Background checks and drug screen required

Benefit options include:

• Medical/dental / vision
• Life insurance
• 401k & 401k employer match
• Paid vacation
• Training/growth opportunities
• Employee discounts
• Closed on Sundays