Experienced Service Advisor Reliable Chevy

Reliable Chevy; Springfield, Northern (MO, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Reliable Chevy in Springfield, MO is seeking a customer-focused service advisor to greet customers, manage the repair process, and communicate clearly with technicians and customers. The role emphasizes accurate pricing, thorough documentation, and timely updates to ensure a smooth service experience.

The ideal candidate will have a high school diploma or GED, strong communication skills, and previous dealership or customer service experience.

Qualifications

• Must possess strong attention to detail and organizational skills.
• Effective verbal and written communication abilities are required.
• Demonstrated teamwork and reliability in a fast-paced environment.
• High School Diploma or GED is required.
• Basic math skills needed for pricing and calculations.
• Previous customer service experience is preferred.
• Background checks and drug screens are required.
• Dealership experience is a plus.

Responsibilities

• Greet customers in a friendly and professional manner.
• Provide excellent service from intake to vehicle release and follow-up.
• Assess vehicles and advise on repair plans; provide pricing quotes.
• Communicate effectively with technicians and parts staff.
• Provide customers with progress updates on repairs.
• Answer questions about services and pricing.
• Maintain customer records.
• Schedule appointments by phone.

Skills

Attention to detail

Organization

Communication

Team player

HS Diploma

Basic math

Customer service

Driver's license

Organized workspace

Willing to learn

Background checks

Dealership exp

Education

High School Diploma or GED

Job description

Responsibilities include:

• Meet and greet customers in a friendly/professional manner


• Provide excellent customer service from intake to release of the vehicle, and perform any additional follow up


• Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan


• Advise the customer on recommended auto repairs and offer a pricing quote Communicate effectively with technicians and parts employees


• Provide updates to customers on the progress


• Answer detailed questions about services performed and price information


• Maintain customer records


• Schedule appointments over the phone

Skills/Experience:

• Attention to detail Organization


• Effective communication - verbal and written


• Team player


• High school diploma/ GED


• Basic math skills


• Previous customer service experience


• Background checks and drug screens required


• Previous dealership experience preferred


• High School Diploma / GED


• Valid driver's license


• Maintain neat/clean/orderly work station


• Ability to learn new techniques/procedures


• Background checks and drug screen required

Benefit options include:

• Medical/dental / vision


• Life insurance


• 401k & 401k employer match


• Paid vacation


• Training/growth opportunities


• Employee discounts


• Closed on Sundays