Experienced Service Advisor

Keffer Mazda; Huntersville (NC); On-site; USD 60,000 - 120,000; Full time

Job summary

Keffer Mazda, a well-established automotive dealership in Huntersville, NC, seeks an Experienced Service Advisor to enhance customer satisfaction. The ideal candidate will have at least 2 years of experience, excel in communication and multitasking, and be proficient with service software. This role emphasizes strong customer interaction and effective service management, offering a competitive salary and comprehensive benefits.

Benefits

Health insurance

Retirement plans

Paid vacation and sick leave

Ongoing training and career development opportunities

Qualifications

• Minimum 2 years of experience required as a Service Advisor.
• Strong communication and interpersonal skills are essential.
• Proficient in service software and computer applications.

Responsibilities

• Greet customers and assess their service needs.
• Provide detailed information on services and schedule appointments.
• Liaise with technicians and resolve customer complaints.

Skills

Communication

Interpersonal Skills

Multitasking

Knowledge of Automotive Industry

Computer Proficiency

Education

At least 2 years of experience as a Service Advisor

Job description

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Description of the role:
Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who require automotive maintenance or repairs.

Responsibilities:
- Greet customers and assess their service needs
- Provide detailed information about services offered
- Schedule appointments and manage service orders
- Liaise with technicians and parts department
- Resolve customer concerns and complaints in a professional manner

Requirements:
- At least 2 years of experience as a Service Advisor
- Strong communication and interpersonal skills
- Knowledge of automotive industry trends and services
- Ability to multitask and prioritize workload
- Proficiency in computer applications and service software

Benefits:
- Competitive salary range of $60000 - $120000 per year
- Health insurance and retirement plans
- Paid vacation and sick leave
- Ongoing training and career development opportunities

About the Company:
Keffer Mazda is a reputable automotive dealership that prides itself on delivering top-notch customer service and quality vehicles. With a commitment to excellence, Keffer Mazda has been a trusted name in the North Carolina automotive industry for years.

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