Experienced Service Advisor

Midas; Carrollton (TX); On-site; USD 40,000 - 75,000; Full time

Job summary

Midas seeks an Automotive Service Advisor in Carrollton, TX, dedicated to providing quality repairs and customer service. This Service Manager developmental role includes greeting customers, overseeing inspections, and maintaining service standards. Join Midas to grow your career in the automotive service industry.

Benefits

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Training & development

Employee discounts

Opportunity for advancement

Qualifications

• Minimum 2 years of Service Advisor experience.
• Valid driver’s license.
• Ability to work a flexible schedule.

Responsibilities

• Greet customers and assess repair needs.
• Oversee vehicle inspections and make recommendations.
• Manage service center scheduling and workflow.

Skills

Customer Service

Communication

Leadership

Team Building

General Automotive Knowledge

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for Automotive Service Advisors that are responsible for communicating with customers about their vehicle repair needs and relaying information to Service Technicians. This position is a Service Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service advisor, you will greet customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status. Other duties include:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Overseeing and managing the service center’s scheduling and workflow
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of Service Advisor experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, and evenings
• Valid driver’s license

Compensation: $40,000.00 - $75,000.00 per year


Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com