Experienced Service Advisor

Crain Automotive Holdings, LLC; Bentonville (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for an experienced Service Advisor to enhance customer satisfaction and streamline service operations. In this role, you will leverage your automotive service expertise and exceptional communication skills to assist customers with their service needs, provide accurate estimates, and ensure timely completion of repairs. This dynamic position requires a detail-oriented individual who thrives in a fast-paced environment and is committed to delivering outstanding customer service. If you're passionate about the automotive industry and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Previous experience as a Service Advisor in an automotive dealership is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist customers with scheduling service appointments and vehicle drop-offs.
• Provide accurate estimates for service and repairs.

Skills

Customer Service Skills

Communication Skills

Automotive Knowledge

Organizational Skills

Attention to Detail

Job description

Job Description: Experienced Service Advisor

Location: Crain Hyundai of Bentonville

3000 SE Moberly Ln, Bentonville, AR, 72712

Job Summary:

Crain Hyundai of Bentonville is seeking an experienced Service Advisor to join our team. The ideal candidate will have a strong background in automotive service and customer service, with a proven track record of providing exceptional service to customers.

Responsibilities:

• Assist customers with scheduling service appointments and vehicle drop-offs
• Provide accurate estimates for service and repairs
• Communicate with technicians to ensure timely completion of work
• Update customers on the status of their vehicle and any recommended services
• Handle customer inquiries and complaints in a professional manner

Requirements:

• Previous experience as a Service Advisor in an automotive dealership is preferred
• Strong communication and customer service skills
• Knowledge of automotive systems and repairs
• Ability to work in a fast-paced environment
• Attention to detail and strong organizational skills