Experienced Service Advisor

Jimshorkeykia; Ohio; On-site; USD 35,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading automotive provider in Ohio! As a Service Advisor, you will be the primary contact for customers, ensuring exceptional service and fostering loyalty. This role offers a competitive compensation package and opportunities for professional growth in a supportive environment. If you're passionate about the automotive industry and thrive in a fast-paced setting, this is the perfect opportunity to accelerate your career and be part of a winning team.

Benefits

Competitive Compensation

Professional Growth Opportunities

Supportive Work Environment

Team Building Activities

Qualifications

• Experience in the automotive industry is required.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet customers and assess their vehicle needs professionally.
• Utilize the service management system for appointments and updates.

Skills

Automotive Industry Experience

Communication Skills

Customer Service Skills

Organizational Skills

Basic Computer Skills

Tools

Service Management System

Job description

Description

Join Our Winning Team at Jim Shorkey Auto Group!

Are you ready to rev up your career? Jim Shorkey Auto Group, a leading automotive provider in Pennsylvania, Ohio, and Georgia, is on the lookout for a dynamic and customer-focused Service Advisor to join our Austintown, OH team. As a Service Advisor, you'll be the primary point of contact for our valued customers, ensuring a seamless and exceptional service experience.

Why Jim Shorkey Auto Group?

At Jim Shorkey Auto Group, you'll be part of a team that values excellence, innovation, and customer satisfaction. If you're passionate about the automotive industry and thrive in a fast-paced environment, we want you on our team!

Your Role:

• Greet customers promptly and professionally, assessing their vehicle needs with a smile
• Clearly explain service options, recommend appropriate maintenance, and provide accurate estimates
• Utilize our state-of-the-art service management system to efficiently handle customer appointments and vehicle information
• Maintain open communication with customers, providing updates on service progress and addressing any concerns
• Build strong relationships with customers to foster loyalty and repeat business
• Collaborate effectively with technicians to ensure timely and quality repairs
• Adhere to dealership policies and procedures to maintain our high standards

What We Offer:

• Competitive compensation and benefits package
• Opportunities for professional growth and advancement
• A positive and supportive work environment
• The chance to be part of a winning team!
• And so much more!

Ready to accelerate your career? Apply now and become a part of the Jim Shorkey Auto Group family!

Requirements

• Experience in the automotive industry is required
• Strong communication skills
• Basic knowledge of computer programs, including word processing and database tools
• Organizational skills, including the ability to schedule appointments, meet with customers, and ensure that work is done properly
• Exceptional customer service skills based on experience
• Prior service department experience in a dealership is required.