Experienced O.E Warranty Administrator

Suntrup Buick GMC; Saint Peters (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Suntrup Buick GMC in Saint Peters, Missouri, is seeking an experienced Warranty Administrator to manage warranty claims and ensure the dealership is paid for all warranty work performed.

You will prepare warranty documentation, submit paperwork to manufacturers, follow up on pending claims, resubmit denied ones, schedule warranty appointments, coordinate with parts vendors, and stay up-to-date on factory recalls and manufacturer bulletins.

Qualifications

• A high school diploma or equivalent.
• 2+ years of experience working in a dealership, preferably with service or warranties.
• Proficiency with basic computer programs.
• Excellent communication and organizational skills.

Responsibilities

• Prepare and process warranty documentation according to manufacturer guidelines
• Submit claims quickly and efficiently
• Follow up with manufacturers to ensure claims are being processed properly
• Adjust and resubmit any denied claims to secure payment for warranty work
• Keep accurate inventory of ordered warranty parts and organize vendor paperwork

Skills

Communication

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Warranty software

MS Office

Job description

Overview

Our dealership is seeking an experienced Warranty Administrator to manage warranty claims. In this role, you will prepare warranty documents, submit paperwork to the manufacturer, and track requests to ensure the dealership is paid for all warranty work done. If a claim is denied, you will resubmit and follow up to move the claim forward for approval. You will also be responsible for scheduling warranty appointments, coordinating with vendors for replacement parts, and staying up-to-date on factory recalls and announcements.

Responsibilities

• Prepare and process warranty documentation according to manufacturer guidelines
• Submit claims quickly and efficiently
• Follow up with manufacturers to ensure claims are being processed properly
• Adjust and resubmit any denied claims to secure payment for warranty work
• Keep accurate inventory of ordered warranty parts and organize vendor paperwork

Qualifications

• A high school diploma or equivalent
• 2+ years of experience working in a dealership, preferably with service or warranties
• Proficiency with basic computer programs
• Excellent communication and organizational skills