Experienced Full-Time Treatment Coordinator

Jimmy Jazz; Lawrenceville (GA); On-site; USD 25,000 - 30,000; Part time

Job summary

Our office is looking for a motivated and compassionate Treatment Coordinator to join our culture-driven team in a part-time, non-exempt role. This is a fast-paced, patient-focused dental office with a strong team.

We seek a long-term addition who wants to make a permanent home. You will assist new patients with demographics, discuss treatment plans and financing, present cost estimates, schedule appointments, collect payments, and help manage referrals and insurance processing.

Qualifications

• Professional, prompt and excels in providing top-notch customer service.
• Excellent, strong interpersonal and organizational skills.
• Team-player (There is no 'I' in TEAM).
• Multi-tasker, detail oriented.
• Computer savvy.
• Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables.
• At least 2 years’ experience in treatment planning/financial coordinating.

Responsibilities

• Assist new patients with demographic forms and update systems.
• Educate patients on the dentist's treatment plan and payment policies.
• Explain insurance coverage and financing options to patients.
• Present treatment plans and cost estimates.
• Achieve sales and collection goals.
• Track outstanding treatment plans and make recalls.
• Submit, track and follow-up on pre-authorizations.
• Solicit referrals and monitor patient satisfaction.
• Answer phones and schedule appointments.
• Collect payments prior to visits and allocate accordingly.
• Batch insurance claims.
• Monitor ledgers daily to ensure no outstanding balances.

Skills

Customer service

Interpersonal skills

Team player

Multi-tasking

Computer literacy

Dental terminology knowledge

Accounts receivable

Insurance knowledge

Job description

• Job Category Part Time
• Employee Type PT Non-Exempt
• Required Degree NONE
• Manage Others No

Our office is looking for a motivated and compassionate Treatment Coordinator to join our culture-driven team full-time. This is a high-paced, patient focused office with a strong team. We are looking for a long-term addition who wants to find a permanent home.

Responsibilities

• Assist New Patients on completing demographic forms as necessary, review forms, and update on system for new and existing patients


• Educate and discuss the dentist’s treatment plan with the patient after diagnosed and reviewed by the clinical staff, explain, promote, and adhere to company payment policies and procedures


• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options


• Present treatment plans and give estimates of treatment costs in an effective manner


• Achieve sales and collection goals


• Track all outstanding treatment plans, make phone calls for recalls and unscheduled treatment plans daily


• Submit, track and follow-up on pre-authorizations


• Solicit referrals from patients post operatively while at the same time tracking patient satisfaction with work provided


• Answer phones and schedule appointments


• Collect payment from patients prior to visit and allocate accordingly


• Batch insurance claims accordingly


• Monitor ledgers on a daily basis for the following day to ensure that there are no outstanding balances

Qualifications

• Professional, promptand excels in providing top-notch customer service


• Excellent, strong interpersonal and organizational skills


• Team-player (There is no \"I\" in T.E.A.M)


• Multi-tasker, who is detail oriented


• Computer savvy


• Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables


• At least 2 years’ experience in treatment planning/financial coordinating

This office is fully compliant and practices all recommended PPE practices.
We are an equal opportunity employer.

Requirements

HOURS

• Monday: 7:45 a.m. - 4:00 p.m.


• Tuesday: 7:45 a.m. - 4:00 p.m.


• Thursday: 7:45 a.m. - 4:00 p.m.


• Friday (Off the 2nd Friday of the month): 7:45 a.m. - 1:00 p.m.