Experienced Field Refrigeration & Kitchen Equipment Technician

Saveway USA Corporation; Erie (Erie County); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Uniforms

Mobile phone

401(k) match

Paid time off

Paid holidays

Technical training

Advancement opportunities

Team-based culture

Job summary

HRI Commercial Food Service is seeking a full-time Commercial Refrigeration & Kitchen Equipment Service Technician to diagnose, repair, and maintain commercial refrigeration and hot-side cooking equipment at customer sites across Western New York. This hands-on, field-based role requires independent work, strong customer communication, and pride in keeping kitchen operations running.

We offer a fully stocked service vehicle, tools, uniforms, and a mobile phone, plus a path for training,

Qualifications

• 3–5+ years field service in food service equipment or HVAC/R
• EPA Section 608 certification
• Experience servicing refrigeration and hot-side cooking equipment
• Reliable, self-directed with good time management
• Proficient reading wiring diagrams and schematics; troubleshoot electrical, mechanical and control systems
• Strong written and verbal communication with a customer-service orientation
• Valid driver’s license with acceptable driving record

Responsibilities

• Troubleshoot, diagnose, and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, merchandisers, ice machines)
• Perform preventive maintenance on refrigeration systems
• Assist with installation and startup of refrigeration systems
• Repair and maintain hot-side and other food service equipment
• Document work, quote repairs, and manage service time in dispatch app
• Communicate clearly with customers, dispatch, and teams in the field
• Participate in rotating on-call schedule, including evenings/weekends
• Maintain vehicle, tools, and stock, comply with safety policies and EPA refrigerant handling

Skills

Refrigeration

Diagnostic skills

Customer service

Time management

Reading schematics

Communication

Tools

Davisware

EPA 608 tooling

Job description

HRI Commercial Food Service is seeking a full-time Commercial Refrigeration & Kitchen Equipment Service Technician to diagnose, repair, and maintain commercial refrigeration and hot-side cooking equipment at customer sites across Western New York. This hands-on, field-based role requires independent work, strong customer communication, and pride in keeping kitchen operations running.

We offer a fully stocked service vehicle, tools, uniforms, and a mobile phone, plus a path for training,