Commercial Refrigeration & Kitchen Equipment Service Technician

Hotel Restaurant Institutional; Erie (Erie County); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

$30-$40/hour based on experience and认证

Fully stocked company service vehicle

Tools

Uniforms

Mobile phone

401(k) with company match

Paid time off and holidays

Ongoing technical training

Advancement opportunities

Supportive, team-based culture with领导

Job summary

HRI Commercial Food Service in Western New York is seeking a full-time, experienced Commercial Refrigeration & Kitchen Equipment Service Technician to diagnose, repair, and maintain commercial refrigeration and hot-side cooking equipment at customer sites throughout the region.

This is a hands-on, field-based role for a technician who works independently, communicates directly with customers, and takes pride in keeping mission-critical kitchen operations running.

Qualifications

• Three to five years of field service experience in food service equipment or HVAC/R.
• EPA Section 608 certification required with strong refrigeration knowledge.
• Ability to service refrigeration and hot-side cooking equipment.
• Reliable, self-directed, with strong time management in the field.
• Proficiency reading wiring diagrams and troubleshooting electrical/controls.

Responsibilities

• Troubleshoot, diagnose, and repair commercial refrigeration systems and related equipment.
• Perform preventive maintenance on refrigeration systems and adjust refrigerant charges.
• Assist with installation/startup of refrigeration systems and verify specifications.
• Repair hot-side and other food service equipment as needed.
• Document work, quote repairs, and manage service time via dispatch app.
• Communicate clearly with customers, dispatch, and field teams; participate in on-call rota.
• Maintain vehicle, tools, and stock inventory; comply with safety policies and EPA rules.

Skills

Field service experience

Customer service orientation

Time management

Communication skills

Electrical/diagnostic troubleshooting

Education

EPA 608 Certification

Tools

Mobile service dispatch platforms

Davisware

Reading wiring diagrams

Job description

• Commercial Refrigeration & Kitchen Equipment Service Technician

Commercial Refrigeration & Kitchen Equipment Service Technician

Commercial Refrigeration & Kitchen Equipment Service Technician

Western New York

HRI Commercial Food Service is currently searching for a full-time, experienced Commercial Refrigeration & Kitchen Equipment Service Technician to diagnose, repair, and maintain commercial refrigeration and hot-side cooking equipment at customer sites throughout Western New York. This is a hands-on, field-based position for a technician who works independently, communicates directly with customers, and takes pride in keeping mission-critical kitchen operations running.

HRI Commercial Food Service is a fast-growing, full-service foodservice equipment contractor headquartered in Erie, PA. We design, furnish, install, and service commercial kitchens for restaurants, schools, healthcare, and hospitality operators across the region. Our team is known for expert craftsmanship, responsive support, and long-term client relationships.

What can we offer YOU?

• $30-$40/hour based on experience and certification level
• Fully stocked company service vehicle, tools, uniforms, and mobile phone
• 401(k) with company match
• Paid time off and holidays
• Paid ongoing technical training, certification support, and advancement opportunities
• Supportive, team-based culture with leadership that recognizes quality work

Qualifications

Required:

• Three (3) to five (5) or more years of field service experience in the food service equipment or HVAC/R industry
• EPA Section 608 certification (required), with strong refrigeration knowledge and diagnostic skills
• Demonstrated ability to service both refrigeration and hot-side cooking equipment
• Reliable and self-directed, with the ability to manage time, priorities, and workflow independently in the field
• Proficiency reading wiring diagrams and schematics and troubleshooting electrical, mechanical, and control systems
• Strong written and verbal communication skills, with a customer-service orientation
• Valid driver’s license and a driving record acceptable to the company’s insurance carrier

Preferred:

• CFESA certification or other trade credentials
• Experience installing refrigeration or kitchen equipment
• Familiarity with brands such as True, Beverage-Air, Kolpak, Delfield, Rational, Vulcan, Jackson, and Hobart
• Experience using mobile service dispatch platforms (e.g., Davisware)

Responsibilities:

• Troubleshoot, diagnose, and repair commercial refrigeration systems including walk-in coolers & freezers, reach-ins, prep tables, merchandisers and ice machines (Hoshizaki, Manitowoc, Scotsman, etc.)
• Perform scheduled preventive maintenance (PM) on refrigeration systems, including coil cleaning, pressure checks, leak detection, and refrigerant charge adjustments
• Assist with the installation and startup of refrigeration systems, including setting equipment, verifying utilities, and confirming systems operate to specifications
• Repair and maintain hot-side and other food service equipment, including:
• Document work performed, quote repairs, and manage assigned service time using the company’s mobile dispatch application
• Communicate clearly and professionally with customers, dispatch, and internal teams in the field
• Participate in a rotating emergency on-call schedule, including occasional evenings and weekends
• Maintain assigned vehicle, tools, and truck-stock inventory, and comply with all company safety policies and EPA refrigerant-handling requirements