Experienced Dental Receptionist / Front Desk Coordinator — Full-Time

Chris Baily; New York (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Smile By Choice Dentistry in Manhattan near Columbus Circle seeks an experienced dental receptionist to join our practice. The full-time front desk role requires excellent organization, reliability, and a customer-focused approach.

Responsibilities include greeting patients, scheduling, payments, and coordinating with the clinical team. Open Dental experience and knowledge of dental insurance are preferred. Fluency in English is essential for daily communication with patients.

Qualifications

• Prior dental receptionist/front desk experience is required.
• Full-time availability required.
• Strong spoken and written English.
• Excellent customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple tasks.
• Open Dental experience and knowledge of dental insurance and billing preferred.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Answer patient calls and respond to messages professionally.
• Schedule appointments and confirm visits by phone and text.
• Maintain accurate patient records using Open Dental.
• Verify dental insurance coverage and communicate with insurance providers.
• Process payments and assist with patient billing questions.
• Support insurance claim submissions, follow-ups, and outstanding balance collection.
• Coordinate with our clinical team to keep patient flow organized.

Skills

Strong English communication

Customer service

Organizational skills

Attention to detail

Multi-tasking

Reliability

Tools

Open Dental

Job description

Smile By Choice Dentistry

200 W 57th St, Suite 202, New York, NY 10019

Pay: $20-$25 per hour, based on experience

Job Type: Full-time, in person

Smile By Choice Dentistry is seeking an experienced, organized, and dependable dental receptionist to join our Manhattan practice near Columbus Circle.

Previous dental front desk or receptionist experience is required. We are considering candidates available for full-time work only.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Answer patient calls and respond to messages professionally.
• Schedule appointments and confirm visits by phone and text.
• Maintain accurate patient records using Open Dental.
• Verify dental insurance coverage and communicate with insurance providers.
• Process payments and assist with patient billing questions.
• Support insurance claim submissions, follow-ups, and outstanding balance collection.
• Coordinate with our clinical team to keep patient flow organized.

Qualifications

• Previous dental receptionist or front desk experience required.
• Full-time availability required.
• Strong spoken and written English.
• Excellent customer service, communication, and organizational skills.
• Attention to detail and the ability to manage multiple tasks.
• A reliable, proactive approach and strong work ethic.
• Open Dental experience and knowledge of dental insurance and billing preferred.

Office Hours

• Monday-Thursday: 9 AM-6 PM
• Friday: 8 AM-5 PM
• Saturday: 9 AM-3 PM

We will discuss the specific full-time work schedule during the interview.