Experienced Dental Receptionist - Full-Time NYC

Chris Baily; New York (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Smile By Choice Dentistry in Manhattan near Columbus Circle seeks an experienced dental receptionist to join our practice. The full-time front desk role requires excellent organization, reliability, and a customer-focused approach.

Responsibilities include greeting patients, scheduling, payments, and coordinating with the clinical team. Open Dental experience and knowledge of dental insurance are preferred. Fluency in English is essential for daily communication with patients.

Qualifications

• Prior dental receptionist/front desk experience is required.
• Full-time availability required.
• Strong spoken and written English.
• Excellent customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple tasks.
• Open Dental experience and knowledge of dental insurance and billing preferred.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Answer patient calls and respond to messages professionally.
• Schedule appointments and confirm visits by phone and text.
• Maintain accurate patient records using Open Dental.
• Verify dental insurance coverage and communicate with insurance providers.
• Process payments and assist with patient billing questions.
• Support insurance claim submissions, follow-ups, and outstanding balance collection.
• Coordinate with our clinical team to keep patient flow organized.

Skills

Strong English communication

Customer service

Organizational skills

Attention to detail

Multi-tasking

Reliability

Tools

Open Dental

Job description

Smile By Choice Dentistry in Manhattan near Columbus Circle seeks an experienced dental receptionist to join our practice. The full-time front desk role requires excellent organization, reliability, and a customer-focused approach.

Responsibilities include greeting patients, scheduling, payments, and coordinating with the clinical team. Open Dental experience and knowledge of dental insurance are preferred. Fluency in English is essential for daily communication with patients.