Experienced Dental Front Desk Receptionist

Soul Dental; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Soul Dental in New York is looking for a friendly front desk receptionist who can greet patients, manage appointments, and handle inquiries in a fast-paced, music-filled practice. You will work with Dentrix and learn about PPO processing while contributing to a welcoming, patient-centered atmosphere.

The role offers an hourly rate based on experience and requires availability including evenings and Saturdays. Join us to grow in a supportive team focused on quality dental care.

Qualifications

• Minimum 2 years of front desk experience in a dental office.
• Proficient in Dentrix or other dental software.
• Strong understanding of PPO insurance and Pre-Determination processing.
• Confident in presenting treatment plans and communicating with patients.
• Excellent communication, multitasking, and organizational skills.
• Friendly, professional, patient-focused demeanor.
• Flexible availability, including evenings and Saturdays.

Responsibilities

• Greet and welcome patients with a warm smile, ensuring they feel comfortable and valued from the moment they walk in.
• Manage and schedule appointments efficiently, balancing patient needs with the team’s availability.
• Handle patient inquiries with professionalism and empathy, providing clear and helpful information.
• Collaborate with dental staff to ensure seamless communication and coordination of patient care.
• Maintain accurate patient records, updating information promptly and securely.
• Process payments and insurance claims accurately, ensuring a smooth financial experience for patients.
• Assist in maintaining a clean and organized front desk area, reflecting a welcoming environment.

Skills

Front desk experience

Communication skills

Multitasking

Patient-focused

Tools

Dentrix

Job description

Join our vibrant team at Soul Dental, where we blend exceptional customer service with high-quality, affordable dental care. As a Dental Front Desk Receptionist, you'll be the welcoming face of our practice, ensuring each patient feels at ease from the moment they arrive. You'll manage appointments, handle patient inquiries, and maintain smooth operations with a friendly, positive attitude. This role is perfect for someone who thrives in a dynamic, music-filled environment and enjoys being part of a close-knit team that values growth and learning.

We're committed to your professional development, offering opportunities to learn about advanced dental technology like the iTero scanner and Biolase Laser. You'll gain experience in a multi-specialty setting, broadening your skills and knowledge. Competitive compensation and a supportive environment make this position a great fit for those looking to establish a rewarding career in the dental industry.

Compensation: $20 - $26 hourly based on experience

Qualifications

• Minimum 2 years of front desk experience in a dental office.
• Proficient in Dentrix and/or other dental software.
• Strong understanding of PPO insurance and Pre-Determination processing.
• Confident in presenting treatment plans and clearly communicating with patients.
• Excellent communication, multitasking, and organizational skills.
• Friendly, professional, and patient-focused demeanor.
• Flexible availability, including evenings and Saturdays.

Responsibilities

• Greet and welcome patients with a warm smile, ensuring they feel comfortable and valued from the moment they walk in.
• Manage and schedule appointments efficiently, balancing patient needs with our team's availability.
• Handle patient inquiries with professionalism and empathy, providing clear and helpful information.
• Collaborate with dental staff to ensure seamless communication and coordination of patient care.
• Maintain accurate patient records, updating information promptly and securely.
• Process payments and insurance claims accurately, ensuring a smooth financial experience for patients.
• Assist in maintaining a clean and organized front desk area, reflecting our commitment to a welcoming environment.