Automotive Service Advisor — Lead Customer Experience & Growth

Midas FORD; Saint Petersburg (FL); On-site; USD 42,000 - 48,000; Full time

Job summary

A leading automotive service provider in Saint Petersburg is seeking an experienced automotive service adviser. The role involves managing customer service activities, overseeing vehicle inspections, and providing excellent service. Ideal candidates should possess strong customer service skills and be able to work a flexible schedule. Opportunities for advancement to Service Manager are available, with competitive pay incentives after training.

Qualifications

• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers regarding services requested and estimated completion times.
• Oversee complete vehicle inspections and make comprehensive recommendations.

Skills

Excellent customer service disposition

Good communication skills

Leadership potential

Team building skills

Job description

A leading automotive service provider in Saint Petersburg is seeking an experienced automotive service adviser. The role involves managing customer service activities, overseeing vehicle inspections, and providing excellent service. Ideal candidates should possess strong customer service skills and be able to work a flexible schedule. Opportunities for advancement to Service Manager are available, with competitive pay incentives after training.