Experienced Auto Service Advisor — Growth & Benefits

Saint Lucie Battery & Tire CO; Florida; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Vision insurance

Life insurance

401k

Paid time off

Job summary

Saint Lucie Battery & Tire CO is hiring an experienced Service Advisor in Ft Pierce, FL. The role serves as the main customer liaison between clients and service teams, handling appointments, pricing, and payments while promoting products and services.

Required skills include strong communication, organization, and customer service; tire experience is a plus. This full-time position offers competitive pay and opportunities for growth in a family-owned organization with multiple Treasure Coast

Qualifications

• HS diploma or equivalent required.
• 2+ years experience as a service advisor preferred.
• Tire experience a plus; knowledge of commercial tires beneficial.
• Strong customer service skills and communication abilities.
• Experience with computer applications and industry software essential.
• Basic accounting and electronic payment familiarity.

Responsibilities

• Assist customers with vehicle repair needs as primary liaison.
• Educate customers on products, services and offers.
• Schedule appointments, take orders, monitor progress, and process payments.
• Review accounts and report changes to staff.
• Handle complaints, returns and grievances.
• Record customer details and transactions.
• Serve as a customer relationship manager and cross-department liaison.
• Support achievement of sales goals.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Time management

Analytical thinking

Problem solving

Conflict resolution

Task prioritization

Teamwork under pressure

Numerical skills

Education

High school diploma or equivalent

Tools

POS systems

Electronic payment systems

Industry-specific software

Job description

Saint Lucie Battery & Tire CO is hiring an experienced Service Advisor in Ft Pierce, FL. The role serves as the main customer liaison between clients and service teams, handling appointments, pricing, and payments while promoting products and services.

Required skills include strong communication, organization, and customer service; tire experience is a plus. This full-time position offers competitive pay and opportunities for growth in a family-owned organization with multiple Treasure Coast