Experienced Appliance Service Technician

Keith's Appliances; Laurel Hill (CT); Sur place; USD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Résumé du poste

Keith's Appliances in Southeast Connecticut seeks a proactive Appliance Service Technician to diagnose, repair, and maintain home appliances, while providing outstanding customer service and traveling to customer locations as needed.

You will contribute to a hands-on, quality-focused team, applying technical skills to deliver timely, reliable service and build customer trust at a long-standing local retailer.

Qualifications

• Valid Driver's License with a clean record.
• Must be at least 18 years of age.
• Proficiency to navigate tablet-based technology.
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis.
• The employee must stand, walk, sit, reach, climb/balance, stoop, kneel, crouch, crawl, and communicate.

Responsabilités

• Applies knowledge to perform technical repairs according to schedule.
• Diagnoses and troubleshoots problems to determine the best course of action.
• Estimates repair costs and obtains authorization before starting work.
• Communicates with office and customers throughout the process.
• Completes repairs in a timely manner.
• Travels to customer locations to complete repairs as directed.
• Recommends and explains additional repairs as appropriate.
• Finalizes repair order information including pricing.
• Contacts techline to locate parts and information as needed while working.
• Explains to customers the nature of service needed and costs.

Connaissances

Driver's License

Tablet proficiency

Physical endurance

Customer service

Age 18+

Description du poste

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Are you seeking a position where your dedication is acknowledged, valued, and financially compensated? As an Appliance Service Technician, your role will be instrumental in augmenting both profitability and incentives within this vibrant, enjoyable, and fulfilling workplace.

Keith's Appliances has been serving Southeast Connecticut for over five decades, offering personalized and professional services that surpass those of larger retail establishments. As an employee of Keith's Appliances, you will receive a comprehensive benefits package, training and development opportunities, opportunities for professional growth, and a commitment to recognizing your efforts. We firmly believe that a culture of recognition is essential for a motivated and engaged workforce. Your dedication will be celebrated, contributing to a positive and fulfilling work experience.

We are seeking a highly motivated and skilled Appliance Service Technician with experience in appliance repair (or a related field) to join our growing and dynamic team on a full-time basis.

Our well-established company is committed to providing exceptional products and services. As an Appliance Technician, you will have the opportunity to contribute to our success and establish a rewarding career. You will play a vital role in providing excellent customer service, servicing and maintaining home appliances, and contributing to the overall success of the store.

Job Summary

As an Appliance Service Technician, you'll play a vital role in ensuring the timely and efficient diagnosing, repairing, and maintenance of various types of appliances. This is a hands-on role that requires strong technical skills and excellent customer service abilities. Upholding our core values, you’ll consistently demonstrate professionalism, respect, and courtesy to both customers and team members.

Duties and Responsibilities:

• Applies knowledge and abilities to perform technical repairs according to schedule.
• Diagnoses and troubleshoots problems with the appropriate equipment to determine the most efficient course of action.
• Estimates repair costs and obtains authorization prior to beginning work for all repairs.
• Communicate continuously with office & customers
• Completes repairs in a timely manner.
• Travels to customer locations to complete repairs as directed.
• Recommends and explains additional repairs as appropriate.
• Finalizes repair order information to include pricing information.
• Contacts techline via telephone/ email, to find repair parts, components and information as needed while working on the appliances.
• Communicates to customers in a clear manner the nature of service needed and cost of parts and labor.
• Performs other related duties as assigned.

Qualifications:

• Valid Driver's License with a clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet-based technology
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance, and the physical ability to perform strenuous work under varied circumstances
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Keith’s Appliances is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.