Experienced Appliance Service Technician

Keith's Appliances; Norwich (CT); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Descrizione del lavoro

Keith's Appliances is seeking a motivated Appliance Service Technician to join our team in Southeast Connecticut. You will diagnose, repair, and maintain a variety of home appliances, delivering excellent customer service and ensuring timely, quality work in customers' homes.

This full-time role requires a valid driver's license, physical ability to lift up to 50 pounds repeatedly and up to 100 pounds occasionally, and comfort with tablet-based work orders and scheduling.

Competenze

• Must have a valid driver's license and be at least 18 years old.
• Proficiency to navigate tablet-based technology.
• Physical ability to safely lift up to 50 lbs repeatedly and up to 100 lbs occasionally.

Mansioni

• Diagnose and repair appliances on-site per schedule.
• Troubleshoot problems with appropriate equipment to determine action.
• Estimate repair costs and obtain authorization before starting work.
• Communicate with office and customers throughout repairs.
• Complete repairs in a timely manner.
• Travel to customer locations to perform repairs as directed.
• Recommend and explain additional repairs as appropriate.
• Finalize repair order information including pricing.
• Coordinate with techline to locate parts and information.

Conoscenze

Valid Driver's License

18+ years old

Tablet navigation

Lifting up to 100 lbs

Descrizione del lavoro

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Are you seeking a position where your dedication is acknowledged, valued, and financially compensated? As an Appliance Service Technician, your role will be instrumental in augmenting both profitability and incentives within this vibrant, enjoyable, and fulfilling workplace.

Keith's Appliances has been serving Southeast Connecticut for over five decades, offering personalized and professional services that surpass those of larger retail establishments.

We are seeking a highly motivated and skilled Appliance Service Technician with experience in appliance repair (or a related field) to join our growing and dynamic team on a full-time basis.

Our well-established company is committed to providing exceptional products and services. As an Appliance Technician, you will have the opportunity to contribute to our success and establish a rewarding career. You will play a vital role in providing excellent customer service, servicing and maintaining home appliances , and contributing to the overall success of the store.

Job Summary

As an Appliance Service Technician, you'll play a vital role in ensuring the timely and efficient diagnosing, repairing, and maintenance of various types of appliances. This is a hands-on role that requires strong technical skills and excellent customer service abilities. Upholding our core values, you’ll consistently demonstrate professionalism, respect, and courtesy to both customers and team members.

Duties and Responsibilities

• Applies knowledge and abilities to perform technical repairs according to schedule.
• Diagnoses and troubleshoots problems with the appropriate equipment to determine the most efficient course of action.
• Estimates repair costs and obtains authorization prior to beginning work for all repairs.
• Communicate continuously with office & customers
• Completes repairs in a timely manner.
• Travels to customer locations to complete repairs as directed.
• Recommends and explains additional repairs as appropriate.
• Finalizes repair order information to include pricing information.
• Contacts techline via telephone/ email, to find repair parts, components and information as needed while working on the appliances.
• Communicates to customers in a clear manner the nature of service needed and cost of parts and labor.
• Performs other related duties as assigned.

Qualifications

• Valid Driver's License with a clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet-based technology
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance, and the physical ability to perform strenuous work under varied circumstances
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Keith's Appliances is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.