Experienced Appliance Repair Technician

Mr. Appliance of Wilmington; Virginia (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Benefits vary by location

Job summary

Mr. Appliance of Wilmington is hiring a Service Technician to diagnose, repair and install home appliances at customer locations. You will estimate costs, collect payments, and represent the company with professionalism. Flexibility in hours and a focus on safety are required.

The role emphasizes troubleshooting, sales experience, and strong communication with customers and supervisors to drive service quality.

Qualifications

• High school diploma or equivalent is required.
• Must have reliable driver’s license and clean record.
• Ability to operate tablet-based technology.
• Ability to lift up to 50 lbs repeatedly and 100 lbs occasionally.

Responsibilities

• Diagnose and repair appliances in customers' homes.
• Provide cost estimates and collect payment information.
• Install home appliances and ensure proper operation.
• Use materials efficiently and keep company vehicle serviced.
• Cross-train in related positions as needed.

Skills

Troubleshooting

Sales experience

Communication skills

Time management

Education

High school diploma or equivalent

Tools

Tablet navigation

Driver's License

Job description

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

As a Service Technician, you are a key member of our team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have some sales experience as well as proven communication skills with supervisors, employees, and customers.

Specific Responsibilities:

• Accurately diagnose and repair appliances/equipment in the customer's home
• Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
• Install home appliances/equipment
• Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

• High school graduate or equivalent
• Valid Driver's License with clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet based technology
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
• Flexible and variable hours (no weekends)

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and / or move to 50 pounds.

Benefits: Benefits package varies by location

We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 330 locations, we frequently have appliance repair job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!