Experience Team Crew - Flexible Shifts, Training & Tips

Pins Mechanical Co.; Indianapolis (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible schedule

Employee discount

Paid training

Job summary

Pins Mechanical Co. in Indianapolis is seeking an enthusiastic Experience Team member to engage guests with our games and activities, drive game and merchandise sales, and deliver outstanding service.

You may float between our Indianapolis locations to pick up shifts, with your home location being where you are hired. Join a friendly, fast-paced environment where you help guests navigate duckpin bowling, pinball, and more while maintaining cleanliness and brand standards.

Qualifications

• Friendly and enthusiastic individual able to actively engage with guests.
• Excellent communication skills and a positive attitude.
• Ability to maintain attention to detail while delivering guest service.

Responsibilities

• Greet guests throughout the bar and be friendly and energetic
• Check for proper identification upon entrance to the bar
• Maintain the waitlist for duckpin bowling and quote accurate wait times
• Ring up game and merchandise sales accurately and process transactions quickly
• Assist with large parties and special events, as needed
• Respond to and resolve issues with games and/or bowling lanes
• Support organization and cleanliness of the entire space
• Act as Pins brand ambassador and be knowledgeable about our offerings
• Demonstrated ability to deliver exceptional guest service
• Positive attitude and excellent communication skills
• Sense of urgency while maintaining strong attention to detail

Job description

Pins Mechanical Co. in Indianapolis is seeking an enthusiastic Experience Team member to engage guests with our games and activities, drive game and merchandise sales, and deliver outstanding service.

You may float between our Indianapolis locations to pick up shifts, with your home location being where you are hired. Join a friendly, fast-paced environment where you help guests navigate duckpin bowling, pinball, and more while maintaining cleanliness and brand standards.