Experience Operations & Engagement Administrator

Holiday Financial Services Corporation; Clearfield (Clearfield County); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision & Life Ins.

401K with company match

Paid Time Off & Recognized Holidays

Leave policies

Employee Assistance Program

Employee Health & Wellness Program

Special Loan and Deposit Rates

Rewards & Recognition Programs

Resumo da oferta

CNB Bank seeks a detail-oriented Client & Employee Experience Administrator to support Learning & Development, Client and Employee Experience teams. You will manage calendars, coordinate meetings, track budgets, and oversee programs like Client Complaints and Recognition initiatives.

In this role you will help organize EX events, assist with surveys and training, and ensure accurate reporting across departments. Strong communication and organizational skills are essential to success.

Qualificações

• A high school diploma or GED is required; associate degree or higher preferred.
• Prior administrative support experience in corporate or financial services.
• Strong communication, interpersonal, and organizational skills.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Background screening will be conducted.
• LANGUAGE SKILLS: ability to read, comprehend, and interpret documents; professional communication.

Responsabilidades

• Provide administrative support to Experience Department; manage calendars and meetings; deliver meeting minutes.
• Coordinate programs: Client Complaints, Employee Suggestions, and Reward & Recognition.
• Manage programs like Scholarship Administration, EITC coordination, and training/onboarding surveys.
• Plan and organize EX events, celebrations, roadshows, and appreciation activities.
• Support expense reconciliation, budget tracking, and corporate card administration.
• Participate in CX/EX task force activities.
• Assist Experience Analyst and Leadership with surveys and systems.

Conhecimentos

Communication

Interpersonal skills

Organizational skills

Multitasking

Digital literacy

Formação académica

High school diploma

Associate degree

Ferramentas

Microsoft Office

YouEarnedIt

Survey tools

Expense systems

Project Insight

Descrição da oferta de emprego

CNB Bank seeks a detail-oriented Client & Employee Experience Administrator to support Learning & Development, Client and Employee Experience teams. You will manage calendars, coordinate meetings, track budgets, and oversee programs like Client Complaints and Recognition initiatives.

In this role you will help organize EX events, assist with surveys and training, and ensure accurate reporting across departments. Strong communication and organizational skills are essential to success.