Experience Leader: Elevate Pet Parent Experience

PetSmart; Scottsdale (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Paid Weekly

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is hiring an Assistant Store Manager Customer Experience in Scottsdale, Arizona. This role involves leading a team committed to providing an exceptional customer and pet care experience, ensuring that store operations are aligned with company values.

Key responsibilities include oversight of associate development, managing store services, and driving financial performance. Ideal candidates will have 3-5 years of retail leadership experience and strong communication skills.

Join us for a chance to make a meaningful impact every day!

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required with flexibility in schedule.
• Ability to react under pressure and maintain composure.

Responsibilities

• Lead and coach associates to ensure safety and health of pets.
• Elevate the customer experience through effective store management.
• Manage expenses and drive business growth in alignment with targets.

Skills

Retail leadership experience

Customer focus

Computer proficiency

Strong communication skills

Organizational skills

Job description

PetSmart is hiring an Assistant Store Manager Customer Experience in Scottsdale, Arizona. This role involves leading a team committed to providing an exceptional customer and pet care experience, ensuring that store operations are aligned with company values.

Key responsibilities include oversight of associate development, managing store services, and driving financial performance. Ideal candidates will have 3-5 years of retail leadership experience and strong communication skills.

Join us for a chance to make a meaningful impact every day!