Experience Curator & Brand Ambassador (Retail)

Authenticality Co.; Norfolk (VA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Authenticality Co. is seeking a Creative Retail Associate who brings warmth, energy, creativity and intention to every interaction.

This role turns a store visit into an experience, requires a love of people, attention to detail, and thrives in a fast-paced, creative environment. The position supports daily store operations, assists guests with product and scent discoveries, and helps maintain visual standards while contributing to workshops, events and experiential activations.

Qualifications

• Previous retail, hospitality or customer service experience.
• Energetic and creative in store environments.
• Professional and authentic communication with customers.
• Dependable, organized and solution-oriented approach.
• Willingness to work weekends, events and high-traffic moments.
• Ability to create meaningful customer experiences beyond transactions.

Responsibilities

• Guide guests through product and scent recommendations.
• Support daily store operations, including opening and closing procedures.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Assist with inventory management and restocking.
• Support/lead creative sessions, in-store events, and experiential activations.
• Process transactions accurately and efficiently.
• Contribute ideas to enhance customer experience and store environment.
• Uphold Authenticality Co. culture, aesthetic and values.

Skills

Retail experience

Customer service

Communication

Detail oriented

Teamwork

Job description

Authenticality Co. is seeking a Creative Retail Associate who brings warmth, energy, creativity and intention to every interaction.

This role turns a store visit into an experience, requires a love of people, attention to detail, and thrives in a fast-paced, creative environment. The position supports daily store operations, assists guests with product and scent discoveries, and helps maintain visual standards while contributing to workshops, events and experiential activations.