Brand Experience Specialist

Urban Outfitters; Natick (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount on UO products

Growth opportunities

Hands-on fashion experience

Team celebrates you

Job summary

Urban Outfitters in Natick, MA is seeking Brand Ambassadors to bring the store to life through authentic connections and personal style. You’ll help customers, stay trendy, and contribute to a welcoming shopping experience both in-store and online.

Ideal candidates express creativity, help others, and thrive in a fast-paced retail environment. Nights, weekends, and holidays require flexibility; in-store teamwork is essential for success.

Qualifications

• Experience in retail or customer service is a plus, but not required.
• You enjoy meeting and helping others with a people-first mindset.
• Flexibility with scheduling (nights, weekends, holidays).

Responsibilities

• Bring the Brand to Life: stay up to date on product drops, trends, and in-store/online activity.
• Create the Energy on the Salesfloor: engage customers with authentic conversations and promotions.
• Make Shopping Seamless: keep the space organized, restock, and style displays.
• Use in-store tech to support customers shopping in-store, online, or hybrid.
• Stay Curious + Flexible: try new things and learn as you go.
• Work as a Team: support your team and share ideas to keep the store positive.

Skills

Retail experience

Customer service

People-first mindset

Team player

Flexible scheduling

Job description

Urban Outfitters in Natick, MA is seeking Brand Ambassadors to bring the store to life through authentic connections and personal style. You’ll help customers, stay trendy, and contribute to a welcoming shopping experience both in-store and online.

Ideal candidates express creativity, help others, and thrive in a fast-paced retail environment. Nights, weekends, and holidays require flexibility; in-store teamwork is essential for success.