Seasonal Sales Ambassador: Create Memorable Customer Experiences

Leap Inc; Buffalo (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

PTO accrual

Employee discount

Job summary

Collars & Co seeks enthusiastic Seasonal Sales Associates to join our boutique brand experience. You will engage customers with authentic dialogue, share product knowledge, and guide shoppers from greeting to checkout, delivering thoughtful service and building lasting connections.

As a friendly brand ambassador, you will also support store operations during peak season, maintain an organized, welcoming environment, and collaborate with teammates to hit sales goals while representing the brand

Qualifications

• Previous retail, hospitality, or customer-facing experience required.
• Passion for creating exceptional customer experiences and building authentic customer connections.
• Strong communication skills with the ability to engage a diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with the flexibility to support evolving store priorities and seasonal needs.
• Dependable, adaptable, and comfortable working in a fast-paced retail environment.
• Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience.
• Flexible availability, including days, evenings, weekends, holidays, and peak seasonal periods.
• Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Responsibilities

• Engage customers through authentic conversation, active listening, and personalized recommendations.
• Build product knowledge to confidently educate customers and share the brand story.
• Provide thoughtful service throughout the customer journey, from initial engagement through checkout.
• Represent the brand with professionalism, enthusiasm, and a customer-first mindset.
• Proactively engage customers and contribute to daily sales goals.
• Identify opportunities to educate, recommend, and enhance the customer’s shopping experience.
• Stay engaged and productive during both peak and slower periods.
• Collaborate with leadership and teammates to support overall store performance.
• Maintain a clean, organized, and customer-ready store.
• Assist with replenishment, inventory, shipment processing, and other daily operational tasks.
• Support opening and closing procedures and other responsibilities as assigned.
• Follow brand standards and company procedures to ensure a consistent store experience.
• Work collaboratively and contribute to a positive team environment.
• Maintain dependable attendance and punctuality throughout the seasonal assignment.
• Demonstrate flexibility and willingness to support changing business needs.
• Help create a positive and energetic environment for both customers and teammates.

Job description

Collars & Co seeks enthusiastic Seasonal Sales Associates to join our boutique brand experience. You will engage customers with authentic dialogue, share product knowledge, and guide shoppers from greeting to checkout, delivering thoughtful service and building lasting connections.

As a friendly brand ambassador, you will also support store operations during peak season, maintain an organized, welcoming environment, and collaborate with teammates to hit sales goals while representing the brand