Expedition Voyage Product Lead

Lindblad Expeditions; Seattle (WA); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Travel benefits for employees and as a

Voyage of Discovery trips for staff

Long-Term Disability, Life & AD&D

Flexible Spending Account (FSA)

Pre-Tax Commuter Benefit

Parental Leave

Up to 15 days vacation (pro-rated)

Sick/personal days per city & state

Pet Insurance discount

Job summary

Lindblad Expeditions seeks a Product Manager, Voyage to shape unforgettable expedition experiences. You will oversee the voyage lifecycle from concept through budgeting and operational planning, coordinating with internal teams and external partners to ensure exceptional guest experiences and revenue growth.

You will collaborate with National Geographic Expeditions and Conservation teams, build itineraries, and craft shore excursions while maintaining profitability and compliance across programs.

Qualifications

• Bachelor’s degree in Hospitality, Tourism, or a related field or equivalent industry experience.
• At least 3 years of experience in ship voyage development, travel planning, or a similar role.
• In-depth professional knowledge of geographical regions relevant to the company’s voyages.
• Basic understanding of permitting compliance laws and regulations related to maritime operations.
• Familiarity with budgeting and financial management.
• Strong communication and negotiation skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication and training abilities to guide field staff and local vendors.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management tools.
• Experience with mapping/chart programs to aid in navigation and technical sailing schedules.
• Master’s degree in Hospitality, Tourism Management, or related field.
• 5+ years of experience in ship voyage development or similar roles within the small-ship cruise travel or expedition industry.

Responsibilities

• Collaborate with field staff, Product Managers – Pre & Post Experience, Marketing Managers, and partners to create exemplary programming with experiences aligned to responsible exploration.
• Collaborate with Sr. Management on annual ship deployments and deployment changes.
• Create and maintain voyage sailing schedules with Marine and Port Ops teams.
• Proactively evaluate future vessel deployment operational needs to source and confirm services.
• Collaborate with Sales and Marketing to articulate unique voyage selling propositions and approve content for market launch.
• Ensure voyages comply with permitting laws and regulations with marine/port ops.
• Develop community/industry relationships that add value to guest experience and brand relations.
• Create and conduct product training presentations for internal stakeholders during new itineraries.
• Incorporate LEX-NG Fund projects into voyage offerings and communicate environmental impacts.
• Collaborate with National Geographic Expeditions staff to bring the NGE name into voyage programming.
• Create paid shore excursions to augment included experiences and revenue.
• Create working itineraries with operational instructions and shipboard contact details.
• Maintain shipboard leadership contact and assist with deviations when needed.
• Maintain voyage P&L and ensure budgets meet profitability targets.
• Negotiate voyage land costs and manage annual budgets.
• Review, process, and reconcile voyage invoices.
• Review final voyage documents for accuracy.
• Maintain internal documents for cross-department contingency planning.
• Review guest and shipboard feedback and implement action plans for quality and standards.
• Stay updated on geographical regions as SME and conduct field site visits.

Skills

Strong communication

Negotiation skills

Budgeting & financial management

Cross-functional collaboration

Microsoft Office Suite

Project management tools

Training & guidance

Geographical knowledge

Mapping/chart programs

Vendor/stakeholder management

Education

Bachelor’s degree in Hospitality, Tourism, or related field

Master’s degree in Hospitality, Tourism Management or related field

Tools

MXP

Database management

Project management tools

Job description

Lindblad Expeditions seeks a Product Manager, Voyage to shape unforgettable expedition experiences. You will oversee the voyage lifecycle from concept through budgeting and operational planning, coordinating with internal teams and external partners to ensure exceptional guest experiences and revenue growth.

You will collaborate with National Geographic Expeditions and Conservation teams, build itineraries, and craft shore excursions while maintaining profitability and compliance across programs.