Expansion & Upsell Account Manager

FieldPulse; Dallas (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

Dental & vision

Lunches provided

401(k) plan

Paid parental leave

Career growth

Job summary

FieldPulse is looking for an Account Manager, Expansion & Upsell Specialist to drive revenue growth within our existing customer base. You’ll design sales cadences, develop GTM strategies for add-on products, and engage customers to uncover upsell opportunities.

You’ll work closely with Customer Success and help build a scalable expansion motion from the ground up. If you’re a proactive seller who thrives on impact, we want to hear from you.

Qualifications

• 3+ years closing recurring revenue SaaS deals with existing customers.
• Ability to translate product capabilities into business value.
• Strong discovery, opportunity identification, and value quantification.
• Proven track record of closing deals and managing pricing conversations.

Responsibilities

• Own upsell and cross-sell strategy within a booked book of business.
• Build relationships to understand goals and drive expansion.
• Create strategic account plans to maximize lifetime value.
• Maintain CRM records and report pipeline health and risks.
• Collaborate with Implementation, CS, Product, Marketing and Sales.

Skills

SaaS sales (3+ yrs)

Technical aptitude

Solution selling

Discovery & opportunity craft

Closing & pricing

Account expansion mindset

Initiative & ownership

Agility in startups

Cross-functional collaboration

Team collaboration

Tools

Salesforce

Salesloft

Job description

FieldPulse is looking for an Account Manager, Expansion & Upsell Specialist to drive revenue growth within our existing customer base. You’ll design sales cadences, develop GTM strategies for add-on products, and engage customers to uncover upsell opportunities.

You’ll work closely with Customer Success and help build a scalable expansion motion from the ground up. If you’re a proactive seller who thrives on impact, we want to hear from you.