Executive Wellness Concierge & Membership Advisor

Lever, Inc.; Miami, Northern (FL, KY); Hybrid; USD 37,000 - 41,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Next Health in Miami, FL, seeks an Executive Care Coordinator to ensure exceptional, personalized wellness experiences for our patients. You will educate guests on services, convert consultations into memberships, and coordinate seamless onboarding throughout their wellness journey.

The role emphasizes relationship-building, sales-driven success, and collaboration with medical staff to deliver tailored care plans in a luxury clinic setting.

Qualifications

• Proven experience in consultative sales in wellness or membership-based businesses.
• Strong communication, interpersonal, and relationship-building skills.
• Experience with scheduling software, CRMs, and Google Workspace.

Responsibilities

• Deliver an exceptional luxury hospitality experience for every guest and member.
• Build meaningful relationships with clients while understanding their wellness goals.
• Educate prospective members on Next Health services, memberships, and longevity programs.
• Confidently recommend services that align with provider treatment plans and patient goals.
• Convert consultations into memberships, treatment packages, and recurring wellness plans.
• Meet and exceed sales goals while delivering outstanding service.
• Coordinate appointments and maintain an efficient provider schedule.
• Conduct follow-up calls, outreach, and client retention initiatives.
• Support patient onboarding and ensure a seamless experience throughout their wellness journey.
• Collaborate closely with medical providers and clinic leadership to create personalized care experiences.
• Maintain accurate client records and scheduling through clinic software.

Skills

Consultative sales

Relationship-focused

Customer service

Communication

Organizational skills

Wellness industry knowledge

Tools

Scheduling software

CRM systems

Google Workspace

Job description

Next Health in Miami, FL, seeks an Executive Care Coordinator to ensure exceptional, personalized wellness experiences for our patients. You will educate guests on services, convert consultations into memberships, and coordinate seamless onboarding throughout their wellness journey.

The role emphasizes relationship-building, sales-driven success, and collaboration with medical staff to deliver tailored care plans in a luxury clinic setting.