Sales Concierge -- Miami / Fort Lauderdale

NEXT|HEALTH; Miami (FL); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Next Health is seeking an Executive Care Coordinator in Miami to ensure exceptional patient experiences and personalized care across our wellness offerings. You will guide guests, answer inquiries, and align care plans with the Medical Team for a seamless start to each member's luxury journey.

Ideal candidates bring proven consultative sales in wellness or concierge medicine, strong relationship skills, and the ability to educate clients on memberships and longevity programs while meeting sales

Qualifications

• Proven experience in consultative sales with wellness or concierge focus.
• Ability to meet or exceed sales metrics and goals.
• Strong communication and relationship-building skills.
• Highly organized with multitasking ability.
• Comfort discussing memberships and premium services.
• Experience with scheduling and CRM tools.

Responsibilities

• Deliver a luxury hospitality experience for every guest.
• Build relationships while understanding wellness goals.
• Educate members on services, memberships, and longevity programs.
• Convert consultations into memberships and treatment plans.
• Coordinate appointments and maintain clinic schedules.
• Conduct follow-up calls and client retention activities.
• Support onboarding and smooth wellness journeys.
• Collaborate with medical providers to create personalized care.

Skills

Consultative sales

Relationship-first selling

Goal achievement

Communication skills

Organization & multitasking

CRM systems

Scheduling software

Google Workspace

Team oriented

Health & wellness interest

Tools

CRM systems

Scheduling software

Google Workspace

Job description

About Next Health

At Next Health, we are redefining health optimization by combining cutting-edge medical innovation with personalized, preventative wellness. Through advanced diagnostics, longevity therapies, IV nutrient treatments, hormone optimization, regenerative medicine, and recovery services, we empower our members to take control of their health and perform at their highest level.

As one of the fastest-growing brands in health optimization, we're looking for passionate professionals who thrive in a luxury hospitality environment and are excited to help clients transform their health through education, relationship-building, and personalized wellness solutions.

Your Impact

As the Executive Care Coordinator at Next Health, your role is pivotal in ensuring exceptional experiences and personalized care for our patients. Your expertise in all medical wellness services offered at Next Health positions you to answer inquiries, direct care plans, and guide customers effectively through Next Health wellness recommendations, aligning with the Medical Team's suggestions.

You will confidently educate guests on our services, convert consultations into memberships and treatment plans, and ensure every client receives a personalized, luxury experience from their first visit through their ongoing wellness journey.

What You'll Do

• Deliver an exceptional luxury hospitality experience for every guest and member
• Build meaningful relationships with clients while understanding their wellness goals
• Educate prospective members on Next Health services, memberships, and longevity programs
• Confidently recommend services that align with provider treatment plans and patient goals
• Convert consultations into memberships, treatment packages, and recurring wellness plans
• Meet and exceed individual and clinic sales goals while delivering outstanding service
• Coordinate appointments and maintain an efficient provider schedule
• Conduct follow-up calls, outreach, and client retention initiatives
• Support patient onboarding and ensure a seamless experience throughout their wellness journey
• Collaborate closely with medical providers and clinic leadership to create personalized care experiences
• Maintain accurate client records and scheduling through clinic software
• Help create an energetic, welcoming, and professional clinic environment

What You'll Bring

We're looking for someone who enjoys connecting with people and has a passion for both wellness and sales.

Qualifications include

• Proven experience in consultative sales with a track record of exceeding goals in wellness, medical aesthetics, concierge medicine, fitness, or other membership-based businesses
• Proven ability to meet or exceed sales goals and performance metrics
• Strong consultative selling skills with a relationship-first approach
• Exceptional communication and interpersonal skills
• Highly organized with excellent multitasking abilities
• Comfortable discussing memberships, treatment plans, and premium wellness services
• Experience with scheduling software, CRM systems, Google Workspace, or similar technology
• A passion for health, wellness, longevity, and creating memorable client experiences
• Ability to thrive in a fast-paced, team-oriented environment

Our Culture & Perks

Our workplace values emphasize effective communication, exceptional customer service, professionalism, promptness, trustworthiness, efficiency, and teamwork. We are committed to supporting customers and patients in transformative care experiences and contributing to improved overall health and well-being.

Equal Opportunity / Aff…

Next Health is an Equal Opportunity / Aff…

Hiring Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Compensation

Expected Compensation: $27.00 - $30.00 per hour

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location

Work Location: In person