Executive Care Coordinator - Miami / Fort Lauderdale

Next Health; Miami (FL); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional development

Meaningful work

Potential for commission and quarterly bonus

Job summary

Next Health is seeking an Executive Care Coordinator in Miami, Florida, to ensure exceptional experiences for our patients. This role involves overseeing appointment coordination, supporting the medical team, and enhancing our Executive Physical Program.

Candidates should have excellent communication and organizational skills, along with proficiency in technology platforms. A competitive salary and opportunities for professional growth await the right candidate.

Qualifications

• Exceptional interpersonal and communication skills.
• Advanced organizational competencies and technology proficiency.
• In-depth knowledge of Next Health services and functional health.

Responsibilities

• Oversee coordination of appointments and scheduling.
• Support the on-site administrative team and Medical Provider.
• Follow up on patient inquiries and ensure seamless experience.

Skills

Interpersonal skills

Communication skills

Organizational abilities

Multitasking

Technology proficiency (Notion, GSuite)

Job description

About Us:

At Next Health, we are redefining health optimization by integrating cutting‑edge medical innovation with preventative, data‑driven wellness. Through our technology‑forward platform and luxury clinical environments, we empower our members to take control of their well‑being with personalized longevity solutions. We are rapidly expanding across the U.S., and we are seeking visionary leaders to help scale our digital infrastructure and member experience.

Your Impact

As the Executive Care Coordinator at Next Health, your role is pivotal in ensuring exceptional experiences and personalized care for our EP patients. Your expertise in all medical wellness services offered at Next Health positions you to answer inquiries, direct care plans, and guide customers effectively through Next Health wellness recommendations, aligning with the Medical Team's suggestions.

What You’ll Do

• Overseeing the coordination of appointments and scheduling.
• Supporting the on‑site administrative team and Medical Provider.
• Possessing expert knowledge of wellness testing and Next Health services.
• Following up on patient inquiries and repeat testing.
• Ensure open lines of communication with VIPs, EP patients, and internal departments to ensure a seamless experience throughout their journey.
• Address and resolve any concerns or issues raised by VIPs promptly and professionally.
• Work closely with the Wellness Director to enhance and develop the Executive Physical Program into the leading longevity program.
• Contribute insights, ideas, and suggestions to continuously improve the program's effectiveness and relevance to VIPs and executives.

What You’ll Bring

• Excellent interpersonal and communication skills.
• Exceptional organizational and multitasking abilities.
• Proficiency in technology platforms and software (Notion, GSuite).
• Advanced administrative competencies: scheduling, logistics, client outreach, and coordination. In-depth knowledge of Next Health services and functional health.

Our Culture & Perks

• Competitive salary and benefits package
• Opportunities for professional development and growth
• A supportive and collaborative work environment
• Meaningful work that makes a difference for our clients
• Potential to earn commission and quarterly bonus

Expected Compensation

The offered pay may vary based on individualized factors such as job‑related knowledge, skills, and experience. The total compensation package may also include additional elements depending on the specific position offered. Details about participation in benefit plans will be provided upon receiving an offer of employment.

Salary: $25 - $27 an hour

Next Health is an Equal Opportunity / Affirmative Action employer dedicated to fostering diversity in the workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.