Wellness Concierge & Client Success Coach

kozmetickesluzby.vecnakraska.sk - Jobboard; Florida; On-site; USD 45,000 - 65,000; Full time

Job summary

10X Health System in Aventura, FL is looking for a Wellness Concierge to enhance client relationships and ensure patient retention. The role involves coaching clients with customized treatment plans, ensuring they receive optimal care.

The ideal candidate will have a Bachelor's degree in Marketing or Business, alongside at least 2 years of experience in patient care, particularly with knowledge in wellness and nutrition protocols. This position requires strong communication and interpersonal skills to maintain patient satisfaction.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 2+ years of patient care experience with knowledge of wellness protocols.
• Experience in health, nutrition, or fitness required.

Responsibilities

• Develop client relationships to ensure retention in wellness.
• Act as a liaison between patients and operational teams.
• Aid in patient transitions and exceed retention metrics.

Skills

Health care terminology

CRM and EMR systems

Patient care experience

Knowledge of peptides and hormones

Client relationship management

Education

Bachelor’s degree in Marketing, Sales, or Business

2+ years of patient care experience

Job description

10X Health System in Aventura, FL is looking for a Wellness Concierge to enhance client relationships and ensure patient retention. The role involves coaching clients with customized treatment plans, ensuring they receive optimal care.

The ideal candidate will have a Bachelor's degree in Marketing or Business, alongside at least 2 years of experience in patient care, particularly with knowledge in wellness and nutrition protocols. This position requires strong communication and interpersonal skills to maintain patient satisfaction.