Executive VP, Strategic Customer Partnerships & Performance

R1 RCM, Inc.; United States; Sur place; USD 211 000 - 264 000; Plein temps

Avantages offerts par ce poste

Annual bonus plan

Competitive benefits package

Résumé du poste

R1 RCM Inc. is seeking an accomplished Vice President, Strategic Customer Partnerships to lead complex enterprise relationships and drive measurable performance and transformation in revenue cycle management.

The ideal candidate will act as a trusted advisor to senior customer leaders, translating data into strategic insight and actionable recommendations while partnering with cross-functional teams to align priorities and deliver results.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 12+ years of progressive experience, including at least 8 years in leadership or management.
• Deep knowledge of healthcare Revenue Cycle Management (RCM) and demonstrated experience driving performance improvement in complex healthcare environments.
• Demonstrated success managing complex, executive-level customer or client relationships.
• Strong analytical capabilities with experience translating RCM and operational data into strategic business recommendations.
• Exceptional executive communication, presentation, and storytelling skills.

Responsabilités

• Lead and develop Customer Partner leaders responsible for strategic customer relationships and performance.
• Serve as a trusted advisor to senior executives, providing clear visibility into RCM performance, opportunities, priorities, and strategic initiatives.
• Translate complex operational and performance analytics into compelling executive-level narratives and actionable recommendations.
• Partner across service delivery, operations, and functional teams to align priorities and drive measurable improvement.
• Leverage RCM expertise and industry best practices to guide customer strategy, optimize performance, and advance transformation.
• Lead change through influence, building alignment across complex, matrixed stakeholder groups.
• Advance customer experience and relationship health, including efforts supporting KLAS and NPS performance.
• Develop and strengthen the Customer Partner organization through coaching, accountability, and talent development.

Connaissances

Executive leadership

RCM knowledge

Strategic storytelling

Analytical depth

Change management

Cross-functional leadership

Stakeholder influence

Formation

Bachelor's degree

Description du poste

R1 RCM Inc. is seeking an accomplished Vice President, Strategic Customer Partnerships to lead complex enterprise relationships and drive measurable performance and transformation in revenue cycle management.

The ideal candidate will act as a trusted advisor to senior customer leaders, translating data into strategic insight and actionable recommendations while partnering with cross-functional teams to align priorities and deliver results.