VP, Strategic Healthcare Partnerships & Performance

R1 RCM Holdco Inc.; Texas; Híbrido; USD 211.000 - 264.000; Jornada completa

Descripción de la vacante

R1 RCM Inc. in the United States is seeking an accomplished Vice President, Strategic Customer Partnerships to lead complex enterprise relationships and drive measurable performance, operational improvement, and transformation across departments.

This role requires deep Revenue Cycle Management knowledge, executive presence, and the ability to translate data into clear insights, with a focus on advising senior customer leaders and guiding strategic initiatives.

Formación

• Bachelor’s degree or equivalent relevant professional experience.
• 12+ years of progressive experience, including at least 8 years in leadership or management.
• Deep knowledge of healthcare Revenue Cycle Management (RCM) and demonstrated experience driving performance improvement in complex healthcare environments.
• Demonstrated success managing complex, executive-level customer or client relationships.
• Strong analytical capabilities with experience translating RCM and operational data into strategic business recommendations.
• Exceptional executive communication, presentation, and storytelling skills.
• Experience leading cross-functional performance improvement, transformation, or change initiatives.
• Proven ability to lead and influence across a matrixed organization.

Responsabilidades

• Lead and develop Customer Partner leaders responsible for strategic customer relationships and performance.
• Serve as a trusted advisor to senior executives, providing clear visibility into RCM performance, opportunities, priorities, and strategic initiatives.
• Translate complex operational and performance analytics into compelling executive-level narratives and actionable recommendations.
• Partner across service delivery, operations, and functional teams to align priorities and drive measurable improvement.
• Leverage RCM expertise and industry best practices to guide customer strategy, optimize performance, and advance transformation.
• Lead change through influence, building alignment across complex, matrixed stakeholder groups.
• Advance customer experience and relationship health, including efforts supporting KLAS and NPS performance.
• Develop and strengthen the Customer Partner organization through coaching, accountability, and talent development.

Conocimientos

RCM expertise

Executive communications

Stakeholder management

Data-driven decisions

Transformational leadership

Cross-functional leadership

Matrix leadership

Educación

Bachelor’s degree

Descripción del empleo

R1 RCM Inc. in the United States is seeking an accomplished Vice President, Strategic Customer Partnerships to lead complex enterprise relationships and drive measurable performance, operational improvement, and transformation across departments.

This role requires deep Revenue Cycle Management knowledge, executive presence, and the ability to translate data into clear insights, with a focus on advising senior customer leaders and guiding strategic initiatives.