Executive Value Advisor, Enterprise Accounts

Planview GmbH, Software & Consulting; Northern (KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Unplugged Days

Generous PTO

Region specific benefits

Volunteer time

Employee Referral bonus

Weekly office lunches

Flexible work hours

Job summary

Planview is hiring an experienced Customer Value Advisor to own the executive relationships across a portfolio of enterprise accounts, driving value realization and expansion outcomes. You will engage with the economic buyers, conduct regular business reviews, and partner with Account Executives to identify expansion opportunities.

This role supports Planview's AI-powered portfolio management and connected work solutions globally.

Qualifications

• 5+ years as a strategic CSM or account executive managing $250K+ ACV.
• Executive presence in C-suite conversations.
• Has delivered or participated in value realization reviews or executive business reviews.
• Commercial instinct - identifies expansion opportunities in a customer conversation.
• Connects customer health and adoption milestones to value commitments for renewal/expansion.
• Strong communication across organizational levels.
• Management consulting or Value Engineering experience at a peer SaaS company is a strong plus.

Responsibilities

• Own the economic buyer relationship from initial forecast through renewal.
• Build executive-level relationships (C-suite, VP+), conduct regular business reviews.
• Drive adoption and value realization across your portfolio.
• Identify expansion opportunities with Account Executives to generate pipeline.
• Engage pre-sale on strategic accounts to ensure go-live with context on goals.
• Develop customer champions and advocacy relationships.
• Incorporate customer feedback to improve product and experience.

Skills

Strategic CSM

Executive presence

Value realization

Expansion selling

Customer relationships

Communication skills

Consulting experience

Tools

Salesforce

ServiceNow

SAP

Job description

Planview is hiring an experienced Customer Value Advisor to own the executive relationships across a portfolio of enterprise accounts, driving value realization and expansion outcomes. You will engage with the economic buyers, conduct regular business reviews, and partner with Account Executives to identify expansion opportunities.

This role supports Planview's AI-powered portfolio management and connected work solutions globally.