Executive Technology & AV Services Lead

Relha LLC; Charlotte, Northern (NC, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, life, vision

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Tool discounts

Job summary

Stanley Black & Decker seeks a Lead Analyst, Technology & Executive Services to join our Information Technology team in a hybrid role. You will support C-suite executives, manage mission-critical events, and ensure stable AV and collaboration performance across offices, traveling as needed.

You will partner with IT, facilities, HR, and vendors to improve services, drive Lean Six Sigma improvements, and maintain secure, up-to-date devices and systems for senior leaders.

Qualifications

• Experience supporting senior executives in a high-touch, high-visibility technology environment.
• Proficient with Microsoft 365, Teams, Windows, iOS, macOS, SharePoint, ServiceNow and AD.
• Knowledge of device lifecycle, imaging, MDM and endpoint tools.
• Lean Six Sigma or related process improvement experience preferred.

Responsibilities

• Provide proactive, high-touch support for C-suite leaders and Executive Committee members.
• Serve as the primary technical partner for mission-critical Charlotte office engagements and executive events.
• Support executive meetings and events with stable AV, collaboration, endpoint, connectivity, and room technology performance.
• Coordinate executive technology initiatives, including device refreshes, workstation standards, mobile deployments, and special projects.
• Provide training and guidance to improve executive productivity and adoption of collaboration tools.
• Maintain confidential, discreet handling of sensitive information.

Skills

Executive support

Leadership experience

Microsoft 365

Teams

Windows

iOS/macOS

SharePoint

ServiceNow

Active Directory

MDM

Endpoint tools

Lean Six Sigma

Education

Undergraduate degree

Graduate degree

Tools

Exchange

Hybrid email

Endpoint security

Job description

Stanley Black & Decker seeks a Lead Analyst, Technology & Executive Services to join our Information Technology team in a hybrid role. You will support C-suite executives, manage mission-critical events, and ensure stable AV and collaboration performance across offices, traveling as needed.

You will partner with IT, facilities, HR, and vendors to improve services, drive Lean Six Sigma improvements, and maintain secure, up-to-date devices and systems for senior leaders.