Executive Tech Support Operations Lead

Millennium Management LLC; New York (NY); On-site; USD 175,000 - 250,000; Full time

Job summary

Millennium Management LLC is seeking an Executive Support Ops Lead to manage day-to-day technology support for the CEO’s admin team, serving as the trusted technical advisor across office, home office, travel, and offsite environments.

You will coordinate meeting readiness, AV setups, and cross-team projects while supporting Bloomberg, Eikon, and core productivity platforms in a fast-paced Midtown Manhattan setting.

Qualifications

• 10+ years of VIP/executive support experience or desktop engineering.
• Experience supporting Windows 11, iOS, and macOS environments.
• Experience using AI platforms to support research, automation, and documentation workflows.
• Hands-on experience with video conferencing platforms and conference room tech.
• Experience with mobile device management tools such as Intune and BlackBerry.
• Strong communication, discretion, professionalism, and stakeholder management.
• Willingness to work onsite in Midtown Manhattan, participate in on-call rotation, and support after-hours events.

Responsibilities

• Lead day-to-day technology support for the CEO’s administrative team as primary contact and escalation lead.
• Partner with the CEO’s assistants to translate schedules into clear support plans.
• Ensure executive meeting readiness with VC/AV setup for Zoom, Webex, and boardrooms.
• Coordinate across technology teams for projects, upgrades, and service updates.
• Support core productivity and identity platforms: O365, Exchange, Outlook, OneDrive, SharePoint, MFA, SSO, Webex, Zoom.
• Support Bloomberg, Refinitiv Eikon, and other financial apps; coordinate vendor escalations.
• Monitor endpoints, calendars, and upcoming executive activities to prevent service disruption.
• Establish runbooks, escalation paths, readiness checklists, and track service levels and incidents.

Skills

Executive support leadership

Windows support

iOS support

macOS support

Video conferencing

SQL

MongoDB

Scripting/Automation

Stakeholder management

On-site coordination

Tools

Bloomberg Terminal

Refinitiv Eikon

Intune

BlackBerry UEM

SQL

MongoDB

Zoom/Webex/Video conferencing tooling

Job description

Millennium Management LLC is seeking an Executive Support Ops Lead to manage day-to-day technology support for the CEO’s admin team, serving as the trusted technical advisor across office, home office, travel, and offsite environments.

You will coordinate meeting readiness, AV setups, and cross-team projects while supporting Bloomberg, Eikon, and core productivity platforms in a fast-paced Midtown Manhattan setting.