Executive Tech Concierge - C-Level Support & VC

CVS Health; Hartford (CT); Vor Ort; USD 79.000 - 159.000; Vollzeit

Zusammenfassung

CVS Health is seeking an Executive Support Engineer to deliver premium technical support to our senior executives and their assistants. You will diagnose complex issues, coordinate high-profile videoconferences across 100+ locations, and tailor solutions to executive needs.

This role requires executive presence, strong communication, and the ability to travel up to 25%. You’ll work across desktops, laptops, mobile devices and conferencing tools while maintaining security and compliance standards.

Qualifikationen

• 3+ years leading technical assistance in a large matrixed organization.
• 3+ years’ experience in an Executive Support Role with C-Level executives.

Aufgaben

• Provide front-line White Glove primary technical support to end-users including C-Level executives.
• Coordinate, schedule and support multi point internal and external audio / video conferences across 100+ locations.
• Engineer technical solutions tailored to senior executives.
• Perform root cause analysis and develop procedures to prevent problems.
• Support desktops, laptops, mobile devices, tablets and video conferencing equipment.
• Provide 24x7 on-call support and travel up to 25%.
• Lead projects to completion within budget and schedule; assess hardware/software, test, implement and train.
• Security and compliance issue remediation; acquisition cutover.

Kenntnisse

Executive support

C-Level support

Ausbildung

Bachelor’s degree or equivalent experience

Tools

PowerShell

Bash

BitLocker

Apple device management

Mobile OS management

Jobbeschreibung

CVS Health is seeking an Executive Support Engineer to deliver premium technical support to our senior executives and their assistants. You will diagnose complex issues, coordinate high-profile videoconferences across 100+ locations, and tailor solutions to executive needs.

This role requires executive presence, strong communication, and the ability to travel up to 25%. You’ll work across desktops, laptops, mobile devices and conferencing tools while maintaining security and compliance standards.