EXECUTIVE SUPPORT RECEPTIONIST

Flik Hospitality Group; Charlotte (NC); On-site; Full time

Job summary

Join a leading hospitality group as an Executive Support Receptionist, where you'll provide essential reception and administrative support for the Wells Fargo executive floor. This role requires strong customer service skills, professionalism, and the ability to thrive in a fast-paced environment. You'll be responsible for managing reservations, technical support, and maintaining relationships with executives and vendors. If you have a passion for hospitality and a commitment to excellence, apply today!

Qualifications

• 2+ years of experience in Administrative Support or Business Operations.
• Experience supporting senior leaders or executives.

Responsibilities

• Staff reception desk and provide facilities support.
• Deliver outstanding customer service and manage reservations.
• Provide technical support for AV equipment.

Skills

Customer Service

Communication

Organizational Skills

Teamwork

Adaptability

Tools

MS Office

Job description

Join to apply for the EXECUTIVE SUPPORT RECEPTIONIST role at Flik Hospitality Group.

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What Makes FLIK Click

Our people. The decisions, actions, and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value, and recognize their contributions.

Flik Hospitality Group

Salary: $25 / hour

We keep our people renewed, excited, and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in raising the bar. Our people love what they do and love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

You will help deliver a world-class experience for the Wells Fargo senior leadership team. This role provides reception support for the Wells Fargo executive floor and comprehensive support to ensure a quality workplace experience. It requires strong customer experience skills, diligence, a sense of urgency, and the ability to deliver outstanding service in a fast-paced environment.

Responsibilities include, but are not limited to:

• Staff reception desk
• Facilities support, floor administration, systems access, including onboarding and offboarding of team members
• Maintaining professionalism and confidentiality
• Serving as primary contact for workplace needs of Executives
• Delivering outstanding customer service at all times
• Managing and booking reservations through Outlook, modifying as needed
• Room setup and configuration
• Technical support for AV equipment (laptop hookup, digital display, conference phone)
• Developing and maintaining relationships with partners and vendors

Required Qualifications, US:

• 2+ years of Administrative Support, Business Operations, or equivalent experience

Desired Qualifications:

• Experience supporting senior leaders/executives
• Decision-making skills
• High professionalism and integrity
• Organizational and multitasking skills
• Excellent customer service and communication skills
• Teamwork and adaptability
• Advanced MS Office skills
• Experience navigating ambiguity

Apply to Flik today! Flik is a member of Compass Group USA.