Front Office Manager

Residence Inn/Courtyard by Marriott Houston TX; Charlotte (NC); On-site; USD 29,000; Full time

Job summary

A leading hotel is seeking a Front Office Manager for their Charlotte, NC location. The ideal candidate will manage front office operations, ensure customer satisfaction, and maintain effective communication with guests. This full-time, on-site role requires strong organizational skills and experience in hospitality. Join a dynamic team dedicated to providing excellent service in a vibrant environment.

Qualifications

• Skills in office administration and front office management.
• Experience in hospitality or hotel industry is a plus.

Responsibilities

• Overseeing office administration and managing front office operations.
• Ensuring customer satisfaction and maintaining communication with guests.

Skills

Office Administration

Customer Satisfaction

Customer Service

Organizational Skills

Problem Solving

Education

Associates or Bachelor's degree in Hospitality Management

Tools

Microsoft Office

Job description

Residence Inn/Courtyard by Marriott Houston TX Charlotte, NC

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Direct message the job poster from Residence Inn/Courtyard by Marriott Houston TX

This is a full-time, on-site role for a Front Office Manager at Residence Inn/Courtyard by Marriott in Charlotte, NC. The Front Office Manager will be responsible for overseeing office administration, ensuring customer satisfaction, managing front office operations, and maintaining effective communication with guests and staff.

Qualifications

• Office Administration and Front Office management skills
• Customer Satisfaction and Customer Service experience
• Experience in hospitality or hotel industry is a plus
• Proficiency in Microsoft Office applications
• Ability to multitask and prioritize tasks effectively
• Excellent organizational and problem-solving abilities
• Associates or Bachelor's degree in Hospitality Management or related field

Seniority level

• Entry level

Employment type

• Full-time

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