EXECUTIVE SUPPORT RECEPTIONIST

Compass Group; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated professional to provide exceptional reception and administrative support for senior executives. This role involves maintaining a high-quality workplace experience through diligent customer service and effective communication. You'll be the primary contact for workplace needs, ensuring smooth operations and technical support for in-room AV equipment. If you thrive in fast-paced environments and enjoy building relationships with partners and vendors, this opportunity is perfect for you. Join a team that values professionalism and a commitment to excellence.

Qualifications

• 2+ years of experience in Administrative Support or Business Operations.
• Experience supporting senior leaders or executives is a plus.

Responsibilities

• Staff reception desk and provide facilities support.
• Manage reservations and ensure correct room setups.
• Deliver outstanding customer service consistently.

Skills

Administrative Support

Customer Service

Organizational Skills

Microsoft Office Proficiency

Communication Skills

Decision-Making Skills

Tools

Outlook

Job description

Job Summary

You will be responsible for helping to deliver a world-class experience for the Wells Fargo senior leadership team. This role provides reception support for the Wells Fargo executive floor and comprehensive support to ensure a quality workplace experience. The role requires strong customer experience skills, diligence, a sense of urgency, and the ability to deliver outstanding service in a fast-paced environment.

Responsibilities include, but are not limited to:

1. Staff reception desk
2. Facilities support, floor administration, systems access, including onboarding and offboarding of team members
3. Maintain professionalism and confidentiality
4. Serve as primary contact for workplace needs of Executives
5. Deliver outstanding customer service consistently
6. Manage reservations through Outlook, modify as needed
7. Ensure correct room setups and configurations
8. Provide technical support for in-room AV equipment
9. Develop and maintain relationships with partners and vendors

Required Qualifications, US:

• 2+ years of Administrative Support, Business Operations, or equivalent experience

Desired Qualifications:

• Experience supporting senior leaders/executives
• Decision-making skills, professionalism, organizational skills, customer service skills, teamwork, Microsoft Office proficiency, communication skills, ability to handle ambiguity