Executive Support & IT Operations Lead
Millennium Management LLC
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Job summary
Millennium is seeking an Executive Support Ops Lead to run day-to-day technology support for the CEO's administrative team, serving as trusted technical advisor and escalation lead across office, home office, travel, and offsite environments. You will partner with assistants to understand schedules and translate them into clear support plans, ensuring meeting readiness with Zoom, Webex, and boardrooms.
The role also involves coordinating with technology teams on upgrades and service updates, and
Qualifications
- 10+ years of VIP or executive support experience
- Strong hands-on experience with Windows 11, iOS and macOS
- Experience using AI platforms to support research, automation and documentation workflows
- Hands-on experience with video conferencing platforms and conference room technology
Responsibilities
- Lead day-to-day technology support for the CEO's administrative team, as the primary point of contact and escalation lead across office, home office, travel and offsite environments
- Partner with CEO's assistants to translate schedules and priorities into clear support plans
- Ensure executive meeting readiness including Zoom, Webex, boardrooms, webcasts and rehearsals; provide rapid onsite troubleshooting
- Coordinate across technology teams to manage projects, upgrades and service updates with clear stakeholder communication
- Support core productivity and identity platforms (O365, Exchange, Outlook, OneDrive, SharePoint, MFA, SSO, Webex, Zoom)
- Support key financial services applications (Bloomberg, Refinitiv Eikon) and internal tools
- Monitor endpoints, calendars and upcoming executive activities to identify risks early
- Establish runbooks, escalation paths and SLAs; track issues and updates during high-impact incidents
Skills
Tools
Job description
Millennium is seeking an Executive Support Ops Lead to run day-to-day technology support for the CEO's administrative team, serving as trusted technical advisor and escalation lead across office, home office, travel, and offsite environments. You will partner with assistants to understand schedules and translate them into clear support plans, ensuring meeting readiness with Zoom, Webex, and boardrooms.
The role also involves coordinating with technology teams on upgrades and service updates, and
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