Executive Strategy & Operations Partner — Remote

Twilio Inc.; United States; Remote; USD 106,000 - 156,000; Full time

Job summary

Twilio is seeking a Senior Executive Business Partner, Strategy & Operations to support senior leaders with calendar management, travel, and complex event planning in a remote-first setup across the US. You will partner with executives to drive execution on strategic initiatives, coordinate global onsite meetings, and manage confidential information with the highest discretion.

The role emphasizes cross-functional collaboration, process improvement, and proactive communication to keep business

Qualifications

• 7+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.
• Superior attention to detail, proactiveness, and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
• Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
• Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc.
• Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events.
• Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)
• Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker.
• Large event planning experience
• Previous support roles within the Tech industry
• Understanding of business operating cadences and team requirements to align and maintain rhythms
• Prior experience with contract management and procurement processes
• Ability to conduct research, create reports or presentations
• Managing T&E expenses to budget
• Strong written and verbal communication skills
• Ability to think outside the box and know when to pivot as needed

Responsibilities

• Partner with executives to understand priorities and manage complex calendars and travel.
• Plan global, multi-day team onsite meetings.
• Make decisions independently while protecting executives’ time and priorities.
• Manage domestic and international travel, prepare expenses, and coordinate events.
• Build relationships with executives’ direct reports and cross-functional stakeholders.
• Plan agendas, coordinate logistics for large meetings, draft presentations, and capture actions.
• Collaborate with peers to align on company strategy and objectives.
• Develop business understanding to support leaders and career development.
• Collaborate with HR and department leaders to promote values and culture.

Skills

Executive support

Calendar management

Travel planning

Event planning

Stakeholder management

Budgeting & T&E

Vendor/contract knowledge

Proactive communication

Research & reporting

Meeting minutes & documentation

Cross-functional collaboration

Presentation skills

Job description

Twilio is seeking a Senior Executive Business Partner, Strategy & Operations to support senior leaders with calendar management, travel, and complex event planning in a remote-first setup across the US. You will partner with executives to drive execution on strategic initiatives, coordinate global onsite meetings, and manage confidential information with the highest discretion.

The role emphasizes cross-functional collaboration, process improvement, and proactive communication to keep business