Executive, Strategic Accounts & Client Success

Quantum Health; Dublin (OH); Hybrid; USD 110,000 - 190,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Quantum Health seeks a Sr Client Success Executive, Strategic Accounts to own executive relationships with our largest clients. You will drive retention, revenue growth, and value realization across a national portfolio from our Dublin, OH base with hybrid options or remote work across the US.

You will partner with Sales and Growth teams to align client priorities with product roadmaps, manage risks, and deliver measurable ROI. Strong CRM and analytics are essential, with travel as needed.

Qualifications

• Bachelor’s degree in Business, Healthcare, or related field.
• 10–12+ years in strategic account management or enterprise leadership roles.
• Proven success retaining and expanding high-value client portfolios.

Responsibilities

• Serve as executive relationship owner for jumbo/national accounts.
• Develop multi-year strategic plans with defined KPIs and ROI.
• Lead renewal strategies and identify cross-sell/upsell opportunities.

Skills

Executive relationships

Strategic thinking

Account growth

Forecasting & ROI

CRM proficiency

Education

Bachelor’s degree in Business or related field

Master’s degree preferred

Tools

Salesforce

Job description

Quantum Health seeks a Sr Client Success Executive, Strategic Accounts to own executive relationships with our largest clients. You will drive retention, revenue growth, and value realization across a national portfolio from our Dublin, OH base with hybrid options or remote work across the US.

You will partner with Sales and Growth teams to align client priorities with product roadmaps, manage risks, and deliver measurable ROI. Strong CRM and analytics are essential, with travel as needed.