Executive Steward - The Langham, Boston

Langham Hotel; Boston (MA); On-site; USD 78,000 - 88,000; Full time

Job summary

The Langham Boston is seeking a dedicated Stewarding Lead to manage the stewarding team, uphold sanitation and safety standards, and support cost-effective operations. You will lead hiring, scheduling, and training while coordinating with F&B leadership to ensure smooth service and asset availability.

Qualifications include 3+ years in a luxury hotel or high-end restaurant, ServSafe knowledge, and strong safety practices. This role is on-site in Boston, MA, with a competitive salary and benefits.

Qualifications

• Minimum 3 years in a 4-5 star hotel or standalone restaurant with a kitchen or stewarding leadership.
• Experience with dish machine operations and maintenance.
• Knowledge of MSDS procedures and chemical safety.
• Strong food safety practices and FIFO inventory monitoring.
• ServSafe certification or equivalent.

Responsibilities

• Oversee cleaning, inventories and storage of china, glassware, and silverware assets.
• Maintain sanitation standards for food production work areas and equipment.
• Hire, schedule and lead stewarding staff within budget guidelines.
• Ensure safety guidelines and participate in the safety committee.
• Train staff and coordinate with other departments on service needs.
• Develop stewarding procedures for sanitation, storage and asset purchasing.

Skills

Stewarding management

Dish machine operations

MSDS & safety knowledge

Food safety knowledge

ServSafe certified

Job description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Boston

is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be leading a passionate & talented Stewarding team to drive excellence in guest experience and the overall success Stewarding department by cleaning and sanitizing tableware, cookware and glassware and kitchen area in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities

• To oversee cleaning, inventories, and storage of all china, glassware, and silverware assets.
• Maintain Langham Hotel and Massachusetts Health Department standards of sanitation of all food and beverage production work areas as well as equipment, small wares, china, glassware, and silver.
• Make decisions on daily operation issues as well as administration and overall operational issues involving support to all food and beverage department sanitation and asset supply needs.
• Working knowledge of kitchens, equipment, food production, sanitation, and safety.
• Working knowledge of various cleaning chemicals and agents as well as MSDS sheets and procedures.
• Assist in controlling costs by effective purchasing of china, glassware, silver, and props as well as detailed logging of breakage.
• Interview, hire, and schedule stewarding staff to effectively operate department while keeping within budgeted cost guidelines.
• Oversee safety and sanitation guidelines and procedures while participating in the safety committee.
• Act as lead trainer in all stewarding related procedures. Ability to motivate and coach the team.
• Participate in creative development of food and beverage buffet setups and displays.
• Communicate with all departments and managers on food service related issues.
• Assist Stewarding team in times of need to ensure general maintenance and cleanliness of equipment and china are upheld.
• Develop procedures in relation to all stewarding service functions including sanitation, storage, recycling, setups, inventory of par levels, and purchasing of assets.
• Supportive Functions breakdown 80% Staff Engagement & Production, 10% Administrative Work, and 10% Quality Assurance

Qualifications

• Minimum 3 years’ experience in a 4-5 star hotel or independent restaurant including a kitchen or stewarding management role.
• Experience with dish machine operations from operation procedures to setup and maintenance.
• Knowledge of BEO distribution and updates.
• Knowledge and understanding of MSDS and how to file information correctly.
• Chemical Safety: Working knowledge of all cleaning chemicals and agents needed within the operation. Must be able to understand MSDS sheets and procedures.
• Food Safety: Abides by local and national food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food preparation, delivery activities, and overall cleanliness of the operation.
• ServSafe certified.
• Ability to stand, sit, grasp, lift and carry up to 50 pounds, walk, kneel, squat, bend, push and pull.
• Must be available to work a flexible schedule.
• Maintain sanitation guidelines.
• Ability to assist in controlling daily operational needs.
• Legally authorized to work in the United States.

Salary Range

• $78,000 - $88,000 annually

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/