Excutive Steward - The Langham, Boston

Langham Hospitality Group; Boston (MA); On-site; USD 78,000 - 88,000; Full time

Job summary

Langham Boston, part of Langham Hospitality Group, invites an experienced Stewarding Leader to drive excellence in guest experience by cleaning and sanitizing china, glassware, and kitchen areas.

You will oversee daily operations, hire and train staff, manage inventory and costs, and ensure compliance with safety standards; the role requires 3+ years in a related luxury hotel or high-end restaurant and legal work eligibility in the U.S.

Qualifications

• Minimum 3 years’ experience in a 4-5 star hotel or independent restaurant including a kitchen or stewarding management role.
• Experience with dish machine operations and maintenance.
• Knowledge of BEO distribution and updates.
• Knowledge and understanding of MSDS and how to file information correctly.
• Chemical Safety: Working knowledge of all cleaning chemicals and agents and MSDS sheets.
• Food Safety: FIFO inventory and overall cleanliness of operation.
• Ability to stand, lift up to 50 pounds, and flexible schedule.
• Legally authorized to work in the United States.

Responsibilities

• Oversee cleaning, inventories, and storage of all china, glassware, and silverware assets.
• Maintain sanitation standards for all food and beverage production areas and equipment.
• Make decisions on daily operation issues and budgeted cost guidelines.
• Lead stewarding staff recruitment, scheduling, and coaching.
• Ensure safety and sanitation guidelines and participate in the safety committee.
• Develop procedures for sanitation, storage, recycling, setups, inventory, and purchasing of assets.
• Supportive functions: staff engagement, production, admin, and QA.

Skills

Stewarding management

Staff leadership

Safety compliance

Dish machine operations

Education

ServSafe certification

Tools

MSDS procedures

Job description

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be leading a passionate & talented Stewarding team to drive excellence in guest experience and the overall success Stewarding department by cleaning and sanitizing tableware, cookware and glassware and kitchen area in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

• To oversee cleaning, inventories, and storage of all china, glassware, and silverware assets.
• Maintain Langham Hotel and Massachusetts Health Department standards of sanitation of all food and beverage production work areas as well as equipment, small wares, china, glassware, and silver.
• Make decisions on daily operation issues as well as administration and overall operational issues involving support to all food and beverage department sanitation and asset supply needs.
• Working knowledge of kitchens, equipment, food production, sanitation, and safety.
• Working knowledge of various cleaning chemicals and agents as well as MSDS sheets and procedures.
• Assist in controlling costs by effective purchasing of china, glassware, silver, and props as well as detailed logging of breakage.
• Interview, hire, and schedule stewarding staff to effectively operate department while keeping within budgeted cost guidelines.
• Oversee safety and sanitation guidelines and procedures while participating in the safety committee.
• Act as lead trainer in all stewarding related procedures. Ability to motivate and coach the team.
• Participate in creative development of food and beverage buffet setups and displays.
• Communicate with all departments and managers on food service related issues.
• Assist Stewarding team in times of need to ensure general maintenance and cleanliness of equipment and china are upheld.
• Develop procedures in relation to all stewarding service functions including sanitation, storage, recycling, setups, inventory of par levels, and purchasing of assets.
• Supportive Functions breakdown 80% Staff Engagement & Production, 10% Administrative Work, and 10% Quality Assurance

Qualifications:

• Minimum 3 years’ experience in a 4-5 star hotel or independent restaurant including a kitchen or stewarding management role.
• Experience with dish machine operations from operation procedures to setup and maintenance.
• Knowledge of BEO distribution and updates.
• Knowledge and understanding of MSDS and how to file information correctly.
• Chemical Safety: Working knowledge of all cleaning chemicals and agents needed within the operation. Must be able to understand MSDS sheets and procedures.
• Food Safety: Abides by local and national food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food preparation, delivery activities, and overall cleanliness of the operation.
• ServSafe certified.
• Ability to stand, sit, grasp, lift and carry up to 50 pounds, walk, kneel, squat, bend, push and pull.
• Must be available to work a flexible schedule.
• Ability to assist in controlling daily operational needs.
• Legally authorized to work in the United States.

Salary Range:

• $78,000 - $88,000 annually

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/